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Is the user a member of any administrator group (domain admins, ent. admins)? that's the most common cause. Did you set the password and try right away?
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Is the user a member of any administrator group (domain admins, ent. admins)? that's the most common cause. Did you set the password and try right away?

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Thank you Gary - you are a saviour - It is now working and I can finally get rid of the bloomin' thing from my desk and issue it to the member of staff!!!
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Thank you Gary - you are a saviour - It is now working and I can finally get rid of the bloomin' thing from my desk and issue it to the member of staff!!!

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Configuration:<br />
Server 2003 R2 in Virtual Enviroment. Blackberry Manager Version 4.1.4.17. Microsoft Exchange 2007.<br />
Blackberry 8900 smartphone (EDGE, Wi-Fi) v4.6.1.101.<br />
<br />
Permissions applied to Exchange Server and AD as per RIM.<br />
<br />
Blackberry device has been registered with the wireless network (message received to confirm and device re-set with battery removal).<br />
<br />
Problem:<br />
User added utilising the Add New Users Wizard. &nbsp;User status has been at 'Initializing' for the last week. &nbsp;Permissions appear to be ok as I am able to query users email folders through 'Choose Folders for Replication'.<br />
<br />
<br />
Cannot activate Blackberry (Enterprise Activation) - no indication of reason simply error &quot;An error occurred. &nbsp;Please contact your System Administrator)&quot;<br />
<br />
Ran the SRP test tool from command prompt which returned no errors.<br />
<br />
Does anyone have any ideas - PLEASE.....
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Configuration:
Server 2003 R2 in Virtual Enviroment. Blackberry Manager Version 4.1.4.17. Microsoft Exchange 2007.
Blackberry 8900 smartphone (EDGE, Wi-Fi) v4.6.1.101.

Permissions applied to Exchange Server and AD as per RIM.

Blackberry device has been registered with the wireless network (message received to confirm and device re-set with battery removal).

Problem:
User added utilising the Add New Users Wizard.  User status has been at 'Initializing' for the last week.  Permissions appear to be ok as I am able to query users email folders through 'Choose Folders for Replication'.


Cannot activate Blackberry (Enterprise Activation) - no indication of reason simply error "An error occurred.  Please contact your System Administrator)"

Ran the SRP test tool from command prompt which returned no errors.

Does anyone have any ideas - PLEASE.....

Blackberry Enterprise Server Express

BlackBerry is a line of wireless handheld devices and services designed and marketed by BlackBerry Limited. BlackBerry devices can record video, take photos, play music and also provide functions such as Web-browsing, email messaging, instant messaging, and the multi-platform BlackBerry Messenger service, and specializes in secure communications and mobile productivity.

BlackBerry

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.