Server 2003 R2 in Virtual Enviroment. Blackberry Manager Version 220.127.116.11. Microsoft Exchange 2007.
Blackberry 8900 smartphone (EDGE, Wi-Fi) v18.104.22.168.
Permissions applied to Exchange Server and AD as per RIM.
Blackberry device has been registered with the wireless network (message received to confirm and device re-set with battery removal).
User added utilising the Add New Users Wizard. User status has been at 'Initializing' for the last week. Permissions appear to be ok as I am able to query users email folders through 'Choose Folders for Replication'.
Cannot activate Blackberry (Enterprise Activation) - no indication of reason simply error "An error occurred. Please contact your System Administrator)"
Ran the SRP test tool from command prompt which returned no errors.
Does anyone have any ideas - PLEASE.....