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troubleshooting Question

Blackberry Enterprise Server Express

Avatar of wilmslowhighcheshire
wilmslowhighcheshire asked on
ExchangeBlackBerry
3 Comments1 Solution837 ViewsLast Modified:
Configuration:
Server 2003 R2 in Virtual Enviroment. Blackberry Manager Version 4.1.4.17. Microsoft Exchange 2007.
Blackberry 8900 smartphone (EDGE, Wi-Fi) v4.6.1.101.

Permissions applied to Exchange Server and AD as per RIM.

Blackberry device has been registered with the wireless network (message received to confirm and device re-set with battery removal).

Problem:
User added utilising the Add New Users Wizard.  User status has been at 'Initializing' for the last week.  Permissions appear to be ok as I am able to query users email folders through 'Choose Folders for Replication'.


Cannot activate Blackberry (Enterprise Activation) - no indication of reason simply error "An error occurred.  Please contact your System Administrator)"

Ran the SRP test tool from command prompt which returned no errors.

Does anyone have any ideas - PLEASE.....
ASKER CERTIFIED SOLUTION
Avatar of Gary Cutri
Gary CutriFlag of Australia imageEnterprise Mobility Engineer

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Commented:
This problem has been solved!
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