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Random Reboots - System Error (102) 1003

Dear Experts

We have a desktop user running Windows XP SP2 who is getting random reboots.
When checking the event log the following appears as the last event:

System Error (102) 1003

Error code 1000008e, parameter1 c0000005, parameter2 8059f9ab, parameter3 edd8bcac, parameter4 00000000

Hope someone can help us out!
1 Solution
Zip your last 3 *.dmp files and upload them using the Link below:


Then post a Link to your uploads so we know where they are.
To aid with troubleshooting you're going to need to produce a mini dump at the time of the crash - that error simply shows a bugcheck crash.
As in "I've got a problem so I'm going to shut down"
Could you please provide a mini-dump from the time of a crash?
It could be RAM, that is the first thing that I would check for. If you have 2 RAM chips, take one of them out and start the PC and see if its working or not.
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Just for refernce - it should be a in a folder under your windows system folder called mini dump
Bladey001Author Commented:
It looks like your PC is infected by a virus/worm. Scan your PC using adaware and spybot S&D.


You can also try trendmicro's housecall online scanner, or Panda has something similar.
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