Solved

Random Reboots - System Error (102) 1003

Posted on 2009-05-06
6
1,178 Views
Last Modified: 2013-12-01
Dear Experts

We have a desktop user running Windows XP SP2 who is getting random reboots.
When checking the event log the following appears as the last event:

System Error (102) 1003

Error code 1000008e, parameter1 c0000005, parameter2 8059f9ab, parameter3 edd8bcac, parameter4 00000000

Hope someone can help us out!
0
Comment
Question by:Bladey001
6 Comments
 
LVL 87

Expert Comment

by:rindi
ID: 24313341
Zip your last 3 *.dmp files and upload them using the Link below:

http://www.ee-stuff.com/

Then post a Link to your uploads so we know where they are.
0
 
LVL 10

Expert Comment

by:Kieran_Burns
ID: 24313343
To aid with troubleshooting you're going to need to produce a mini dump at the time of the crash - that error simply shows a bugcheck crash.
As in "I've got a problem so I'm going to shut down"
Could you please provide a mini-dump from the time of a crash?
0
 
LVL 16

Expert Comment

by:warturtle
ID: 24313351
It could be RAM, that is the first thing that I would check for. If you have 2 RAM chips, take one of them out and start the PC and see if its working or not.
0
Free Trending Threat Insights Every Day

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

 
LVL 10

Expert Comment

by:Kieran_Burns
ID: 24313352
Just for refernce - it should be a in a folder under your windows system folder called mini dump
0
 

Author Comment

by:Bladey001
ID: 24313560
0
 
LVL 87

Accepted Solution

by:
rindi earned 350 total points
ID: 24314076
It looks like your PC is infected by a virus/worm. Scan your PC using adaware and spybot S&D.

http://lavasoft.com/
http://www.safer-networking.org/en/download/

You can also try trendmicro's housecall online scanner, or Panda has something similar.
0

Featured Post

What Security Threats Are You Missing?

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

Join & Write a Comment

Sometimes a user will call me frantically, explaining that something has gone wrong and they have tried everything (read - they have messed it up more and now need someone to clean up) and it still does no good, can I help them?!  Usually the standa…
In this article we will discuss all things related to StageFright bug, the most vulnerable bug of android devices.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
This tutorial demonstrates a quick way of adding group price to multiple Magento products.

708 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now