IE7 Application locks up causing app to close
Posted on 2009-05-06
I have end users who were recently upgraded to IE7. Their main applicaton, which is a POS tool, runs on IE7. This application was upgraded from IE6 (they had no problems running on IE6)
During the course of a day, the users have random lockups, approx 4-5 a day. This lock up causes them to close the application and restart the app (not the workstation)
To be more specific, prior to the lockup, the user observes an hour glass. No matter how long you wait, the hour glass never goes away. Until finally closing the app and restarting the app.
Looking for some suggestions on be best way to troubleshoot.
thanks for your help.