Solved

Blackberry Lookup for GAL in Hosted Exchange

Posted on 2009-05-06
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Last Modified: 2012-05-06
I am having one problem is  Blackberry..

My scenario is hosted exchange service.

At my environment  we are having more than 50 domains.

Recently I have integrated Blackberry server.  installed blackberry server by integrating with HMC.

Tested with device  blackberry is configuring without any issue, and able send and receive emails, there is no  sync issues.

The problem is :

When I am trying to  "Lookup for GAL.  it is showing all 50  domain users  ( more than 500 users )  in lookup.

For example.

My user id is  :       raju@raju.com  

In raju domain  there are 20 users.

From   MS Outlook  2007  Outlook anywhere, I am able to see only   my   Raju domain users.
From OWA  only  20 Users which I am having in  Raju.com 


But if I configure through   any user  in blackberry  and trying to  lookup for  GAL, it is  showing  all  50 Domain users.

Please provide me the solutions for the same

Thanks in advance.
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Question by:KBRaju
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by:Gary Cutri
Gary Cutri earned 200 total points
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Hi, this is generally an issue you need to resolve by talking with your Exchange hosting provider.
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Author Comment

by:KBRaju
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garycutri:

I am the Network administrator for Hosted Services... i dont have any issues aprat from GAL lookup... please post me the solutions to stop to access all domains GALs in Blackberry device.

i hope that would be the problem of permissions..

looking forword for your answers...

Regards, raju
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LVL 26

Assisted Solution

by:Gary Cutri
Gary Cutri earned 200 total points
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What version of Exchange are you running?  As an example for Exchange 2007 have a look at the address book settings at the bottom of this link:

http://www.msexchange.org/articles_tutorials/exchange-server-2007/migration-deployment/shared-hosting-exchange-2007-part1.html
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Accepted Solution

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KBRaju earned 0 total points
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Hi ,

This was not helpful... i need help on to configure  permissions at Activedirectory before we install Blackberry Enterprise server.

becose for Exchange users The GAL is working fine, for  BES users it is giving problem.


Regards, Raju.
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