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Lotus Notes address book index problem

Posted on 2009-05-06
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Last Modified: 2013-12-18
I just updated my Lotus Notes client from version 6.0 to 6.5.6. Prior to the update when I would click on a letter in the address book it would take me to the first Business with that letter, but now it takes me to the first Name (person). Normally I know the name of the business I am looking for but I don't always know the person's name. I re-sequenced the columns so that Business is the first column, but that makes no difference.

How can I make it function as it did before the update?
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Question by:wbocamark
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by:SysExpert
ID: 24317023
Not sure how to fix this issue, but you can create a private view sorted by whatever you want, and use that to jump by letter.
I hope this helps !
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by:wbocamark
ID: 24317685
I created a new view sorted by business. When I open the view and then click on a letter the display reverts to the original view.
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SysExpert earned 1500 total points
ID: 24318631
Don't click on the letters, in the view, simply type the first letter and it should jump to it in the same view.

I hope this helps !
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Author Comment

by:wbocamark
ID: 24318999
That seems to work -- but I don't need a custom view to make that happen -- it works on the original view as well. So why don't the letter buttons work?
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