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What is wrong with my Volume Shadow Copy Service?

Posted on 2009-05-06
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Last Modified: 2013-12-01
I am getting backup exec errors about VSS on a server and am told to check the event viewer. I am getting Event ID 12289 (error below). When I run VSSADMIN LIST WRITERS I get no list (output below). The VSS Service is running. What is going on and how can I fix this?

Thanks!

EVENT:
Volume Shadow Copy Service error: Unexpected error DeleteService(hService).  hr = 0x80070430.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

VSSADMIN LIST WRITERS Output:
H:\>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001 Microsoft Corp.


H:\>
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Question by:agentkolb
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5 Comments
 
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Expert Comment

by:AlexieS
ID: 24315369
   *  Go to the Control Panel (Start -> Control Panel)
    * Double-click the Administrative Tools icon (you must be in Classic View mode)
    * Double-click the Services icon
    * Scroll down to the item COM+ Event System and double-click the line
    * Change the startup type to Manual, click Start to check if it can start properly, then click OK
    * Scroll down to the item COM+ System Application and double-click the line
    * Change the startup type to Manual, click Start to check if it can start properly, then click OK
    * Scroll down to the item Remote Procedure Call (RPC) and double-click the line
    * Change the startup type to Automatic, click Start to check if it can start properly, then click OK (note that this may not be possible if Windows Vista is being used)
    * Scroll down to the item System Event Notification and double-click the line
    * Change the startup type to Automatic, click Start to check if it can start properly, then click OK
    * Scroll to the item MS Software Shadow Copy Provider (or Microsoft Software Shadow Copy Provider if Windows Vista is being used) and double-click the line
    * Change the startup type to Automatic, click Start to check if it can start properly, then click OK
    * Scroll down to the item Volume Shadow Copy and double-click the linereg
    * Change the startup type to Manual or Automatic, click Start to check if it can start properly, then click OK
    * Then reboot your system.
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Author Comment

by:agentkolb
ID: 24317235
Thanks! Everything worked EXCEPT when I tried to start the MS Software Shadow Copy Provider service I received the error message saying the Specified Service has been marked for Deletion. Thoughts?
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Author Comment

by:agentkolb
ID: 24318464
Ok the Plot Thickens. Now MS Software Shadow Copy Provider Service has Disappeared from the services configuration screen.
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LVL 3

Accepted Solution

by:
AlexieS earned 500 total points
ID: 24323622
Try to run the attached batch file.

Rename the file extension to .bat and run the batch. Go to start > Run and type services.msc and check volume shadow service, start it and set it to automatic.
vssfix.txt
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Expert Comment

by:llhuff
ID: 25136343
This restore my missing MS Software Shadow Copy Provider service http://support.microsoft.com/kb/940184
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