Terminal Server Keeps booting Users out

I have a client who connects to the TS and they have the fowllowing complaints

If you are idle for more than 5 minutes, the system has to reconnect (which it does automatically).  This had gotten better for a while the week before last but has become an issue again.


Throughout the day you will get kicked out of the terminal server all together and have to re-log-on entirely.

 
The connection is frequently time delayed, especially when searching for documents from the shared or user drives; I assume there is nothing to be done about this as we are all using a remote connection.


I have looked on the TS and throught I had adjusted the settings but they are still getting these problems.  Any help would be appreciated
MPH1077Asked:
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Kieran_BurnsConnect With a Mentor Commented:
There are two places where this can be set: Group Policy and Terminal Services Configuration (on the Server)
http://technet.microsoft.com/en-us/library/cc758177.aspx
explains how to configure both
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MrJesse34Connect With a Mentor Commented:
It is also set on the individual user in Active Directory.  Check the properties of the user in AD.  The tab has settings for Terminal Server.
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