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Crystal Reports (Visual Studio .NET 2003) error on WIndows Vista

Posted on 2009-05-06
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Last Modified: 2013-11-26
When I deploy my Visual Basic .NET 2003 WinForm app to Windows Vista computers, I sometimes get the following error when the client tries to view a Crystal Reports:

A Crystal Reports job failed because a free license could not be obtained in the time allocated. More licenses can be purchased directly from Crystal Decisions or through the Crystal Decisions Online Store.

Now, the client is only running one instance of the app, and only opening one report (after a fresh reboot). I'm also sure that the KeyCode I entered in Crystal_regwiz2003.msm is correct (just in case I re-entered it, recompiled and redeployed the app, to no avail). However, on the client's two Windows XP machines it works fine. Looks like its just on their two Vista machines.

To make matters worse, ever since SAP bought Business Objects, I'm struggling to find any help. Any ideas?
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Question by:SETP
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5 Comments
 
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Expert Comment

by:mlmcc
ID: 24315295
You migh read this article on Crystal support for Vista.  Not all versions are supported
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/40c0aa01-5a64-2b10-11a8-eef191b91316

mlmcc
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Author Comment

by:SETP
ID: 24315693
thanks for the reply mlmcc. I read that article, but it says that Crystal Reports for Visual Studio .NET 2003 should indeed run on Vista in a deployed scenario (it won't run as a development system - but thats not my case here)... :/
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Expert Comment

by:mlmcc
ID: 24316340
It also says you need to make some changes to the environment permissions.

Did you make those?

mlmcc
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Author Comment

by:SETP
ID: 24325942
Sorry for the late reply mlmcc.. Do you mean the section that says:

When running a web application, as Visual Studio .NET 2002 and 2003 rely on framework 1.1, you must enable ASP.NET v1.1.4322 under ISAPI and CGI restrictions in IIS Manager.

? Because I don't think that would be applicable to this case as my app is a WinForm app, net a Web app.
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mlmcc earned 2000 total points
ID: 24326396
Since you hav eit on 4 machines is it possible that they are running reports simultaneously?  There are some limits on connections and a report may open multiple connections.

I think you are correct for a Win app.

mlmcc
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