I am receiving NDR's for two accounts. The background is as follows
Both of these people were contractors and became full time employees. At that time new accounts were added to Active Directory with a different ID/Account name. I also needed to add a new mailbox. My mailbox policy searches Exchange to see if the prospective email address, firstname.lastname@example.org exists. If so, it creates email addresses and appends it with the number "2" (email@example.com)
. Since their contractor accounts used the "gname.sname" it created accounts for them appended with the number 2. Prior to disabling their contractor accounts in Exchange and Active Directory I removed unnecessary SMTP addresses and modified the remaining SMTP address, for each account, by changing the 2 to a 3 so the original address would be available to me. I then disabled their contractor accounts in Exchange, as well as, Active Directory and proceeded to add the gname.sname (no "2") SMTP address. I disabled or unchecked the box "Automatically update e-mail addresses based on e-mail address policy", added the gname.sname" address and set it as the reply address. I left the "Automatically update e-mail addresses based on e-mail address policy" unchecked and then applied the settings and exited out. The following day (yesterday) I checked the e-mail address policy box and theI am still receiving NDR's. Any ideas would be appreciated.
Diagnostic information for administrators:
Generating server: exchange.domain.com
#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##
Original message headers:
Received: from ex010.mhmrtc.local ([10.1.XXX.XXX]) by ex010.domain.com
([10.1.XXX.XXX]) with mapi; Wed, 6 May 2009 07:47:49 -0500
Content-Type: application/ms-tnef; name="winmail.dat"
From: "James C. Eppolito Jr" <James.EppolitoJr@domain.com>
To: Esther Taylor
Date: Wed, 6 May 2009 07:47:47 -0500