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Firmware Upgrade EMC DS 4100B (Brocade Silkworm 4100)

Posted on 2009-05-06
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Last Modified: 2013-11-14
I have a pair of DS4100B's I purchased used.  It turns out they are running very old firmware (5.0.1d) which has a bug in which they reboot randomly every 10-12 days due to a memory leak.

Neither EMC or Brocade will sell or provide me any type of support since they were purchased used.

I have found that HP makes the firmware for their StorageWorks 4/32 model avail on the web, but they do not have old enough posted to get back far enough to follow Brocade's recommendation of upgrading no more than two versions at a time.

I am wondering if I am willing to redo the config's from scratch can I just flash to the latest 6.2.0b from HP's site and then reconfig from scratch??
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Question by:TooTall52
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by:halejr1
ID: 24316434
I don't think you can.  For some reason -- even though it is same physical hardware that's OEM'd by another vendor, the OEM'd hardware almost always has something that set's it apart from the actual manufacturer hardware.  I have tried this with several other devices, not EMC, but many with similar circumstances and no luck.  

Personally I would tell EMC, were looking at a solution, however if you can't provide us with the support to get our existing environment running, what are the chances we are going to spend thousands of dollars with you for future products....  etc.  If your salesman is worth anything, he'll make you happy even if he doesn't earn a dollar... eventually you'll spend some money and you'll remember him / her.

Otherwise, I'd keep posting and maybe you'll find someone that has next release.

good luck!
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TooTall52 earned 0 total points
ID: 24335591
Here is some info for anyone else that might have my problem in the future.

After an exhaustive search I was able to find firmware old enough on Sun's Sunsolve patch site.  

After downloading the eight firmwares (a combination from Sun and HP) I needed to get to current I pulled the trigger on my spare DS 4100B to see if it would have any issues and it upgraded flawlessly.

I have since done my two in production with no issues.

So it appears that I can attest to the fact you can flash a Silkworm 4100 with any vendors firmwares, in fact I can not find any company specific items in any firmware, I think it is just Brocades Fab OS repackaged.

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by:halejr1
ID: 24360666
tootall ---

thanks for the info... good to know.  congrats on your success!
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