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How do I configure Hummingbird BI Web Server?

Posted on 2009-05-06
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Last Modified: 2013-11-21
My company is using Hummingbird for some of our reporting. The software runs on the same computer we run our Anti Virus Console on. We recently upgraded to Symantec Endpoint Security. During this install, some changes were made to java and IIS, but I don't know what they are and now we cannot access Hummingbird via the web interface. Hummi was using port 80 and 443. Symantec uses somthing else (8014) I think.  I need to know how to reconfigure Hummingbird to be accessible via the web.

Thanks.
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Question by:bbogle2007
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4 Comments
 
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Expert Comment

by:cj_1969
ID: 24356799
Check your AV software ... chances are it did not disable or change the config for your app.
It most likely is running interference and is blocking port 80, 443 or something else that your app needs to work.

That said, is the app running?
If this is a Java version issue then the old version should still be installed ... for that matter I don't think this would be java related.  If an application is running Java it typically installs its own version and then uses internal or localized variables to point to its own version.  BUT ... if java was a requirement and it made you install an updated version as a prerequisite to installing the app, then this is a possibility.  In which case, your old version should still be there and you just need to determine how to set a localized variable for the application to repoint JAVA_HOME to the version that it needs.

Another thing to look at ...
If the new app (version) is also using IIS on the default port 80 then it might have installed a web.config which has implimented security or restrictions that is preventing IIS from being able to serve up the hummingbird site.  If this is the case, then you could try creating a new virtual site (in a new top level directory such as c:\inetpub\www2root) and then duplicate the application site into this new high level site.
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Author Comment

by:bbogle2007
ID: 24356899
I disabled everything Symantec. that didn't work. I also disabled Windows Firewall.  I checked in Add/Remove Programs and there is only one version of Java . . . 1.4.2_08, which was required by Hummingbird. When we were installing Symantec, we received a prompt to install Java, but we decided not to since we knew Hummingbird was very specific in their version.

Can you give me a little more info on the IIS solution. I'm not familiar with IIS administration at all.

Thanks
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LVL 22

Accepted Solution

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cj_1969 earned 500 total points
ID: 24357088
Was hummingbird using IIS or its own web server?
This could be the problem if it was using its own and was using port 80/443
Those are the default ports for IIS.
If this is the case then go into the properties of IIS and change the default ports that IIS is using.
Restart IIS and hummingbird and then see if hummingbird will respond on port 80.
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Author Closing Comment

by:bbogle2007
ID: 31578490
Thanks. You are the MAN!! Now I remember that when we were installing Symantec we were required to enable IIS. We originally had it disabled so that there wasn't any interference with Hummingbird. I changed the default site to use port 70 and voila.

Thanks a lot CJ.
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