"E6300 Windows NT SCSI port error" in ARCserve Backup
Hi,
We use hp Storage Works 1/8 auto loader ultrium 448, ARCserve Backup r11.5 sp3, and Windows server 2003. We got "Windows NT SCSI port error" in ARCserve two times in two weeks recently. So the backup failed. I have to restart the auto loader first then restart the Windows server to fix it. That's painful. Please advice.
Thanks,
Wen
We use hp Storage Works 1/8 auto loader ultrium 448, ARCserve Backup r11.5 sp3, and Windows server 2003. We got "Windows NT SCSI port error" in ARCserve two times in two weeks recently. So the backup failed. I have to restart the auto loader first then restart the Windows server to fix it. That's painful. Please advice.
Thanks,
Wen
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Some controllers support hard drives only,
some support both hard drives and tape drives but not at the same time
some support both at the same time.
HP has all three, so it is worth verifying this.
Regardless consider adding a controller just for the tape drive.
some support both hard drives and tape drives but not at the same time
some support both at the same time.
HP has all three, so it is worth verifying this.
Regardless consider adding a controller just for the tape drive.
Hi cdsglobal,
we're experiencing the exact same problem. This is not the first time this is happening. The last time it was a MS security update, which caused the error. It took HP 6 months to get us an update to fix the problem. We are removing the last MS updates and this will probably fix the problem.... I'll keep you posted
we're experiencing the exact same problem. This is not the first time this is happening. The last time it was a MS security update, which caused the error. It took HP 6 months to get us an update to fix the problem. We are removing the last MS updates and this will probably fix the problem.... I'll keep you posted
ASKER
I have replaced cable and terminator already one week, no problems so far. It looks like the problem is fixed. Thanks a lot for help,dovidmichel.
CDSGLOBAL
CDSGLOBAL
ASKER
Thanks for you advice. We'll try to replace the cable and terminator first if SCIS errors happen again. We have ordered the cable and terminator already. I'll let you know the result.
I am a little scared about update the controller firmware, because the SCIS controller also for the hard drives Array, if anything happened, the server will down, I can not afford it. So I'll try to replace the cable and terminator.
Thanks,
CDSglobal