Solved

Synchronization with your iPhone failed for 1 items.

Posted on 2009-05-06
14
5,793 Views
Last Modified: 2012-08-13
I receive this email alert every 30 minutes. The event is not on my iPhone or Outlook calendar. How can I stop this alert? Thanks.

----------------------
Synchronization with your iPhone failed for 1 items.
Microsoft Exchange was unable to send the following items to your mobile device. These items have not been deleted. You should be able to access them using either Outlook or Outlook Web Access.
 
       Item Folder:      Inbox
       Item Type:      IPM.Schedule.Meeting.Canceled
       Item Created:      5/5/2009 8:04:10 PM
       Item Subject:      Canceled: Weekly I.T. Meeting
 
________________________________________
Sent by Microsoft Exchange Server 2007
0
Comment
Question by:Windss
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
14 Comments
 
LVL 8

Expert Comment

by:halejr1
ID: 24316186
Quote from other issue with similar characteristics:

Not sure if your calendars are setup as resources, but if so, according to MS, the end result is by design: http://support.microsoft.com/default.aspx?scid=kb;en-us;280854&Product=ol2002

here is the URL to the issue:

http://www.experts-exchange.com/Software/Office_Productivity/Groupware/Outlook/Q_20944175.html?eeSearch=true
0
 

Author Comment

by:Windss
ID: 24317134
The meeting does not appear on the iPhone or Outlook, which is fine.
The problem is I am getting this alert email every 30 minutes. How can I stop it?
0
 

Author Comment

by:Windss
ID: 24317170
Here what the alert email looks like. Please see attachment. I am getting this email every 30 minutes.

sync-with-iphone-failed.JPG
0
Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 
LVL 8

Expert Comment

by:halejr1
ID: 24322449
OK.. so is your iphone logging in to an "account" on the server?  if so -- user outlook or even OWA to open that account and see if the item is still in the calendar, and then delete it.    The canceled meeting is not enough, it needs to be deleted.
0
 
LVL 8

Expert Comment

by:halejr1
ID: 24360659
Did you have any luck with that??? let me know ... I am curious too!!!!
0
 

Author Comment

by:Windss
ID: 24366632
Its an Exchange account. That meeting does not show-up in OWA.
I turn the iPhone off for 3 days, and now I am not getting that alert message.
0
 

Expert Comment

by:WSODOPS
ID: 25369121
Anyone find a resolution to this problem as I'm having the same thing occur?
0
 

Expert Comment

by:mdracy
ID: 25500030
I too have a user with similar issues. Periodically calendar invites will not sync to the iPhone.
I am publishing ActiveSync via MS IAG product.
0
 

Accepted Solution

by:
Windss earned 0 total points
ID: 25500085
I end up deleted the email account on IPhone and then recreate it, that solved the problem. It's not the best solution, but until then, this will do
0
 

Expert Comment

by:TheCybex
ID: 26282015
The given solution unfortunately didn't help me, is there anyone who came closer to an other solution?

We've got 23 iPhones in our organization, all sync'ing with our Exchange 2010 server. There is only 1 user with the same issues described earlier.

The error only seems to occur when a response for a meeting request is received. The response itself is being processed on the server, so the only issue I'd like to resolve is the annoying message the user is receiving.
0
 

Expert Comment

by:tmbolton
ID: 32646323
We are seeing the same behavior in our environment with Exchange 2010 and our iPhone fleet. Exactly as TheCybex described. Anyone have any other solutions?
0
 

Expert Comment

by:tophersutton
ID: 33713728
We have the same issue as well.  Exchange 2010
0
 

Expert Comment

by:aniedbala
ID: 34069797
Removing exchange account from Iphone and then reading it does not help.


0
 
LVL 3

Expert Comment

by:ccsistaff
ID: 34696594
I'll throw my name in the hat too - only my end user is on a Droid.  The message is exactly the same except instead of "iPhone" it reads "MOTOBLUR30".

Exchange 2010.  

Any ideas.
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question