asked on

Synchronization with your iPhone failed for 1 items.

I receive this email alert every 30 minutes. The event is not on my iPhone or Outlook calendar. How can I stop this alert? Thanks.

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Synchronization with your iPhone failed for 1 items.
Microsoft Exchange was unable to send the following items to your mobile device. These items have not been deleted. You should be able to access them using either Outlook or Outlook Web Access.

     Item Folder:      Inbox
     Item Type:      IPM.Schedule.Meeting.Canceled
     Item Created:      5/5/2009 8:04:10 PM
     Item Subject:      Canceled: Weekly I.T. Meeting

________________________________________
Sent by Microsoft Exchange Server 2007

halejr1

Quote from other issue with similar characteristics:

Not sure if your calendars are setup as resources, but if so, according to MS, the end result is by design: http://support.microsoft.com/default.aspx?scid=kb;en-us;280854&Product=ol2002

here is the URL to the issue:

https://www.experts-exchange.com/questions/20944175/Deleting-Meetings-doesnt-remove-item-from-attendees-calendar.html?eeSearch=true

Windss

ASKER

The meeting does not appear on the iPhone or Outlook, which is fine.
The problem is I am getting this alert email every 30 minutes. How can I stop it?

Windss

ASKER

Here what the alert email looks like. Please see attachment. I am getting this email every 30 minutes.

sync-with-iphone-failed.JPG

halejr1

OK.. so is your iphone logging in to an "account" on the server? if so -- user outlook or even OWA to open that account and see if the item is still in the calendar, and then delete it. The canceled meeting is not enough, it needs to be deleted.

halejr1

Did you have any luck with that??? let me know ... I am curious too!!!!

Windss

ASKER

Its an Exchange account. That meeting does not show-up in OWA.
I turn the iPhone off for 3 days, and now I am not getting that alert message.

WSODOPS

Anyone find a resolution to this problem as I'm having the same thing occur?

mdracy

I too have a user with similar issues. Periodically calendar invites will not sync to the iPhone.
I am publishing ActiveSync via MS IAG product.

ASKER CERTIFIED SOLUTION

Windss

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TheCybex

The given solution unfortunately didn't help me, is there anyone who came closer to an other solution?

We've got 23 iPhones in our organization, all sync'ing with our Exchange 2010 server. There is only 1 user with the same issues described earlier.

The error only seems to occur when a response for a meeting request is received. The response itself is being processed on the server, so the only issue I'd like to resolve is the annoying message the user is receiving.

tmbolton

We are seeing the same behavior in our environment with Exchange 2010 and our iPhone fleet. Exactly as TheCybex described. Anyone have any other solutions?

tophersutton

We have the same issue as well. Exchange 2010

aniedbala

Removing exchange account from Iphone and then reading it does not help.

ccsistaff

I'll throw my name in the hat too - only my end user is on a Droid. The message is exactly the same except instead of "iPhone" it reads "MOTOBLUR30".

Exchange 2010.

Any ideas.