Solved

Print Spooler Service Stopping

Posted on 2009-05-06
8
689 Views
Last Modified: 2012-05-06
A user is trying to print to a local machine, and when she goes to print a job it prints fine.  If she tries to print a second job, it will not print and the print spooler will stop.  This is true for all applications that the user is using.  I have tried to map the user to a network printer at the location, and the same issue happens.  This is also the case when the user is using terminal services and tries to print from any of the applications on the terminal server.  After restarting the print spooler, the user can print one job, and it will stop again.
0
Comment
Question by:bflannery
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
8 Comments
 
LVL 5

Expert Comment

by:mail2prabir
ID: 24317809
plz check the event log and revert back with specific error details
0
 
LVL 7

Expert Comment

by:spamster
ID: 24317814
This happens on multiple computers, but only for this one user?
0
 

Author Comment

by:bflannery
ID: 24317874
Only this user.
0
PeopleSoft Has Never Been Easier

PeopleSoft Adoption Made Smooth & Simple!

On-The-Job Training Is made Intuitive & Easy With WalkMe's On-Screen Guidance Tool.  Claim Your Free WalkMe Account Now

 

Author Comment

by:bflannery
ID: 24317923
The error message is: The Print Spooler service terminated unexpectedly.  It has done this 7 times.  Event ID 7034 with source Service Control Manager.
0
 
LVL 7

Expert Comment

by:spamster
ID: 24317997
Check the print spooler service and see who it runs as.
0
 
LVL 7

Expert Comment

by:LBizzle
ID: 24318014
This user on 7 workstations...? She using a roaming profile?
0
 
LVL 59

Accepted Solution

by:
LeeTutor earned 500 total points
ID: 24318030
To quote from the link given below:

If the Print Spooler service fails when printing, when Windows starts or it can not be restarted, the usual reason is that one or more printer drivers is defective.

This page has some very good advice on how to clean up installed printer drivers so that you can reinstall the printer and hopefully correct your problem:

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

0
 

Author Closing Comment

by:bflannery
ID: 31578660
This was taken care of by following the instructions on the link.  I deleted all printers and printer drivers from the local machine, along with all references to the printers in the registry and system32 folder.  I re-added the printers and after this everything is fine.
0

Featured Post

Transaction Monitoring Vs. Real User Monitoring

Synthetic Transaction Monitoring Vs. Real User Monitoring: When To Use Each Approach? In this article, we will discuss two major monitoring approaches: Synthetic Transaction and Real User Monitoring.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Disclosure: Use this tutorial only when no other options helps to get Windows XP running without any problems and you don't want to format the drive. The back up of the data is the responsible of the user, however there is a description of how t…
Migration of Exchange mailbox can be done with the ExProfre.exe tool. But at times, when the ExProfre.exe tool migrates the Exchange Server user profile, it results in numerous synchronization problems. Synchronization error messages appear in the e…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question