Print Spooler Service Stopping

Posted on 2009-05-06
Last Modified: 2012-05-06
A user is trying to print to a local machine, and when she goes to print a job it prints fine.  If she tries to print a second job, it will not print and the print spooler will stop.  This is true for all applications that the user is using.  I have tried to map the user to a network printer at the location, and the same issue happens.  This is also the case when the user is using terminal services and tries to print from any of the applications on the terminal server.  After restarting the print spooler, the user can print one job, and it will stop again.
Question by:bflannery
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions

Expert Comment

ID: 24317809
plz check the event log and revert back with specific error details

Expert Comment

ID: 24317814
This happens on multiple computers, but only for this one user?

Author Comment

ID: 24317874
Only this user.
Salesforce Made Easy to Use

On-screen guidance at the moment of need enables you & your employees to focus on the core, you can now boost your adoption rates swiftly and simply with one easy tool.


Author Comment

ID: 24317923
The error message is: The Print Spooler service terminated unexpectedly.  It has done this 7 times.  Event ID 7034 with source Service Control Manager.

Expert Comment

ID: 24317997
Check the print spooler service and see who it runs as.

Expert Comment

ID: 24318014
This user on 7 workstations...? She using a roaming profile?
LVL 59

Accepted Solution

LeeTutor earned 500 total points
ID: 24318030
To quote from the link given below:

If the Print Spooler service fails when printing, when Windows starts or it can not be restarted, the usual reason is that one or more printer drivers is defective.

This page has some very good advice on how to clean up installed printer drivers so that you can reinstall the printer and hopefully correct your problem:


Author Closing Comment

ID: 31578660
This was taken care of by following the instructions on the link.  I deleted all printers and printer drivers from the local machine, along with all references to the printers in the registry and system32 folder.  I re-added the printers and after this everything is fine.

Featured Post

Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
RemoteApp Printing 5 106
difference between registeries 3 103
How Do I Set Up XP Mode in Windows 7? 8 95
Retrieving files from XP Mode that were saved to an external drive 3 62
Migration of Exchange mailbox can be done with the ExProfre.exe tool. But at times, when the ExProfre.exe tool migrates the Exchange Server user profile, it results in numerous synchronization problems. Synchronization error messages appear in the e…
If you have done a reformat of your hard drive and proceeded to do a successful Windows XP installation, you may notice that a choice between two operating systems when you start up the machine. Here is how to get rid of this: Click Start Clic…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

740 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question