Solved

Print Spooler Service Stopping

Posted on 2009-05-06
8
686 Views
Last Modified: 2012-05-06
A user is trying to print to a local machine, and when she goes to print a job it prints fine.  If she tries to print a second job, it will not print and the print spooler will stop.  This is true for all applications that the user is using.  I have tried to map the user to a network printer at the location, and the same issue happens.  This is also the case when the user is using terminal services and tries to print from any of the applications on the terminal server.  After restarting the print spooler, the user can print one job, and it will stop again.
0
Comment
Question by:bflannery
8 Comments
 
LVL 5

Expert Comment

by:mail2prabir
ID: 24317809
plz check the event log and revert back with specific error details
0
 
LVL 7

Expert Comment

by:spamster
ID: 24317814
This happens on multiple computers, but only for this one user?
0
 

Author Comment

by:bflannery
ID: 24317874
Only this user.
0
Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

 

Author Comment

by:bflannery
ID: 24317923
The error message is: The Print Spooler service terminated unexpectedly.  It has done this 7 times.  Event ID 7034 with source Service Control Manager.
0
 
LVL 7

Expert Comment

by:spamster
ID: 24317997
Check the print spooler service and see who it runs as.
0
 
LVL 7

Expert Comment

by:LBizzle
ID: 24318014
This user on 7 workstations...? She using a roaming profile?
0
 
LVL 59

Accepted Solution

by:
LeeTutor earned 500 total points
ID: 24318030
To quote from the link given below:

If the Print Spooler service fails when printing, when Windows starts or it can not be restarted, the usual reason is that one or more printer drivers is defective.

This page has some very good advice on how to clean up installed printer drivers so that you can reinstall the printer and hopefully correct your problem:

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

0
 

Author Closing Comment

by:bflannery
ID: 31578660
This was taken care of by following the instructions on the link.  I deleted all printers and printer drivers from the local machine, along with all references to the printers in the registry and system32 folder.  I re-added the printers and after this everything is fine.
0

Featured Post

Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

If you build your web application in Visual Studio you'll get at least a few binaries, or .DLL, files in your bin folder. However, there is more compiling to be done. Normally this would happen when an ASP.NET resource within the web site is request…
If you have done a reformat of your hard drive and proceeded to do a successful Windows XP installation, you may notice that a choice between two operating systems when you start up the machine. Here is how to get rid of this: Click Start Clic…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

825 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question