I am starting a small computer repair business with a partner in another city. I need a CRM for managing my customers and service calls. Web-based is preferred (I want to be able to access it from my Blackberry), but software is great too. Both of us being able to access the same database is crucial.
Are there any free solutions? Is there some little Open Source CRM gem that I'm not aware of?
I've looked at CommitCRM and it looks fantastic, but are there any less expensive solutions available?