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IE Registry Patch 834489 - Cannot view daycare camera where child is during the day

Posted on 2009-05-06
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Last Modified: 2013-12-08
Hi Experts -

I have a user that is requesting to be able to check in on her kids through a daycare camera system. We are pretty locked down here so I almost said "no" out of hand. However, I thought that as long as it's not going to endanger the network or cause latency (she won't have it up all the time) that I would give it a look.

Well, the first thing I'm faced with is a message indicating that due to a security vulnerability something within IE is stopping the cameras from being viewed. This daycare page goes on to explain how to apply a registry patch to get around this. The patch number is 834489.

Is this legitimate and should I be concerned about running this on the worker's computer?

Thanks!
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Question by:rhascall
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6 Comments
 
LVL 26

Accepted Solution

by:
akahan earned 250 total points
ID: 24320887
By any chance, is IE complaining when your user enters an address for the videocamera that includes the user's name and password, something like:

http(s)://username:password@server/resource.ext ?

If so, the user should be able to log on by just entering:

http://server/resource.ext   and then being prompted for the username and password

This should require no change to your setup.

0
 

Author Comment

by:rhascall
ID: 24369950
Hi There -

Sorry for the period of silence. Actually I tried going directly to the resource as you indicated and the page is still saying it needs CriticalUpdate_Fix_834489-XP.reg.

I guess I'm wanting confirmation that adding this hotfix will not cause other security or system stability problems.

Thanks
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LVL 26

Assisted Solution

by:akahan
akahan earned 250 total points
ID: 24370006
I'm not sure that it's possible to "absolutely" confirm that without actually trying it on your system, because it's impossible to know what else is running on your system.  Even if the update hasn't caused a problem for anyone else, it conceivably may cause a problem for you, because of the particular combination of other things running on your machine.

The Critical Update fix you're pointing to, however, ONLY makes changes to the registry, and doesn't install anything else.   So you could certainly back up the registry, try the fix, and see if it causes you any other problems; if it does, it'll be relatively easy to restore your registry from the backup.

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Author Comment

by:rhascall
ID: 24604476
Ended up using Firefox for this solution after the patch did not work. Not sure if it has to do with a domain policy or not. But using Firefox was easy and I don't think this poses any sort of security problem.

Thanks for your input.
0
 

Author Comment

by:rhascall
ID: 24604504
Does anyone know how I can close this question or whether or not I should award points? I could easily justify awarding points based on the process of elimination. However, I want to do what I'm supposed to.

Thanks
0
 

Author Closing Comment

by:rhascall
ID: 31578747
Thanks for your help. Your answer would likely have worked depending upon the site. For this particular site I used Firefox to resolve the problem. Your response was a necessary step in getting to final resolution.
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