Solved

Do I have a virus or hardware problem with my Gateway PC, Vista, slow, freezes, shutsdown?

Posted on 2009-05-06
7
404 Views
Last Modified: 2012-05-06
I have a 2007 Gateway PC, Intel Pentium Dual-Core 64bit processor. The computer starts and runs extremely slowly. After approx 5 min of use  the computer shuts down. The following message then appears; "a problem with the hard drive has been detected. Press the enter key to continue".
  At one point  I was prompted to check the disk for consistency - Window checked the disk through a three stage process. There were no problems found with the file system. One line indicated '0 files in bad sectors', whatever that means.
  Is there a way for me to determine whether this is a virus problem or hardware? Are there any solutions I can pursue myself?

The computer was steadily getting slower and in the weeks leading up to this.
0
Comment
Question by:sospat
7 Comments
 
LVL 10

Accepted Solution

by:
blohrer earned 125 total points
ID: 24320299
It sounds like your system has SMART turned on to monitor your hard drives.  
http://support.gateway.com/s/HARDDRV/Shared/SMART.shtml
Gateway has a utility that can report the status of your drive
http://support.gateway.com/support/drivers/getFile.asp?id=21280&dscr=GWSCAN%205.12&uid=231761347
You might want to download and install that and see what it says.
If there is a hard drive problem, slowness can definately be a symptom,  and I would definately recommend that you start backing up any data you have
 
Bill
 
 
0
 
LVL 47

Assisted Solution

by:dbrunton
dbrunton earned 125 total points
ID: 24320358
Get the UBCD http://www.ultimatebootcd.com/

Download links are the icons at the top of the page above Overview.  Browse the page and see what utils are there for you.  Check the memory and hard disk utils especially.

Make the CD and boot from it.  

Then test the hard disk with the correct manufacturer's util for your hard disk.  Do the long test.  That will most likely tell you if your disk is corrupt.


You can also obtain the hard disk utils from the hard disk manufacturer.
0
 
LVL 16

Assisted Solution

by:warturtle
warturtle earned 125 total points
ID: 24320925
It is also possible that you're getting these notifications from a malware. I suggest downloading a Dr Web Cure It Live CD ISO from: http://www.freedrweb.com/livecd/ and burning it as an image on a blank CD. Then boot your PC from this CD and run the Dr Web Scanner.

After the scanning is done, if any infections are found then you can click on 'select all' and click 'Cure'. Everything that can be cured will be, otherwise deleted.
0
Get up to 2TB FREE CLOUD per backup license!

An exclusive Black Friday offer just for Expert Exchange audience! Buy any of our top-rated backup solutions & get up to 2TB free cloud per system! Perform local & cloud backup in the same step, and restore instantly—anytime, anywhere. Grab this deal now before it disappears!

 
LVL 69

Assisted Solution

by:Callandor
Callandor earned 125 total points
ID: 24328615
>The computer starts and runs extremely slowly. After approx 5 min of use  the computer shuts down.

This is an indication of possible overheating.  Open up the machine and blow out any dust around the cpu heatsink; you may need to clean off the old thermal paste with a clean rag and alcohol and reapply a small drop of new paste.

The overheating may have caused the sudden shutdown, which in turn would cause disk errors because Windows did not close normally.  Letting it go through a chkdsk should fix that problem, unless you have a real hard disk problem.
0
 
LVL 1

Expert Comment

by:rop12770
ID: 24481449
The computer may work slowly if the disk has problems and it can't get data from it. I suggest you to check the disk for bad sectors end replace the disk if any problem found.
0
 

Expert Comment

by:camaroman09
ID: 24639118
You can check the event viewer (right click on my computer, choose manage, event viewer, then system). Sometimes you are lucky and can get errors or warnings about a failing drive by looking here.

Also, in case it is a failing drive, I would back up everything. Plus, it nevers hurts to have a recent back up.
0

Featured Post

How to improve team productivity

Quip adds documents, spreadsheets, and tasklists to your Slack experience
- Elevate ideas to Quip docs
- Share Quip docs in Slack
- Get notified of changes to your docs
- Available on iOS/Android/Desktop/Web
- Online/Offline

Join & Write a Comment

Bellevue, WA, USA; Late December, 1980 "OK, folks, we nailed the IBM contract. We're going to have many meetings like this to discuss features and functions...and how to move from 86-DOS, the CP/M clone we just purchased, to our baby, MS-DOS. Thi…
More or less everybody in the IT market understands the basics of Networking, however when we start talking about Storage Networks, things get a bit dizzier, and this is where I would like to help.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now