Messages marked Read automatically after a few minutes.
Posted on 2009-05-06
History: In outlook 2007, new emails would come in marked unread. When you opened them or previewed them, it would change state to "read" and the bold would go away. This is normal....then....
Blackberry application was installed which causes the messages to change state to read during the process of forwarding that email to the blackberry phone. The user broke her phone and got a new phone that isn't a blackberry, hence, blackberry application was uninstalled.
Now, new emails that come in, automatically get marked "read" and are no longer bold after a few minutes. I've tried changing the "reading Pane" settings in Tools/options/other/reading pane, but none of the settings seem to work. Something else is causing the emails to change to state---it might be the blackberry app that was installed, but even though its uninstalled, the setting didn't go away. Any ideas?