Hello and Good Morning:
I'm having a Windows XP Pro SP1 installation problem in one of my workstations. This workstation is a DELL PRECISION 380 and has currently intalled Windows XP Pro with SP2 and is running mainly Windows apps like Office 2003. The main reason that I'm planning to reinstall is because the MAL_OTORUN2 virus that is affecting the performance and functionality of my everyday tasks.
Just after I put the reinstallation CD provided by Dell, in this case the "Purple CD" and restart my computer, I begin the installation process choosing the CD for my main boot media. Like every other installation the Windows CD is busy reading the files from the CD but here is the thing, just after I got the message that windows is starting i got a message that states "Setup did not find any hard disks installed on your computer".
why is this posible? If at the time of trying to re-install the O.S. my computer is completely functional. I'm completly sure that the hard disk is installed.
I'm seeking professional help from you guys.