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Vista not recognising usb printer previously installed

Posted on 2009-05-07
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Last Modified: 2012-05-06
I've been using a Brother MFC printer via it's internal ethernet port for some time now but due to various reasons, now want to connect it to one machine via usb.
Unfortunately, even after uninstalling the software, the printer isn't found when connected to a usb port when the software installation asks for it.
I assume this is because the machine still has a reference to it somewhere? Any ideas welcome. I have no issues with any other usb devices.
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Question by:nigelr99
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by:bob_the_builder
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by:nobus
nobus earned 20 total points
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some things to try :
first, you can download the latest drivers for the chipset, and reinstall it to update the USB root hubs

start>run>diskmgmt.msc      check if the usb devices show up in disk management, then run :   start>run>services.msc

you can delete all usb references in device manager , reboot and test

In the listing look for removable storage service.
If it is set to Auto, and not started, then start it : click the Start link in the top left...

Also, in the device manager, under Universal Serial Bus>right click each root hub, and select Properties>Power Management, and uncheck "Allow Windows to turn off this device to save power".

In c:\windows\inf, look for usbstor.inf    -  If it is not there, you can copy it from another PC..When you find it, right click it and select Install

It should rebuild the USB support
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nigelr99 earned 0 total points
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OK. Thanks guys. I tried just about everything. In the end, I deleted all Brother references in the registry, rebooted and re-ran the install. It worked fine so guess some residue from the previous install was preventing detection as a new printer even though it was previously on a network port.
Hey-ho!
Cheers.
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