Solved

AntiGen Spamcure Does not Update.

Posted on 2009-05-07
1
1,177 Views
Last Modified: 2012-05-06
Good day,
I am running Antigen fot SMTP Version: 9.1.1097 Service Pack: 1 on SBS 2003 and I have a problem that is recurring. This problem happens now and then and i have never found the source of it..

The SpamCure Engine stops updating and after 2 days, i am buried with spam. I tried many things to fix the problem, but i always end up rebooting my server to fix it. when i try to manually update, the button stay gray meaning i pressed it, but noting downloads.

I have tried to disable Antigen in the settings, then stopped all services  : AntiGenService AntigenMonitor and Starengine. I rstarted the services ans re-enabled antigen and i still have the problem.

i have also tried to move the spamcure folder and restart all antigen services, but i had an error when launching the spamcure  update all updates history was gone) so i put the spamcure folder back at its place.  I tried to restart SMTP service as well, but i have a timeout "It does not stop in a timely fashion".

Any help would be much apreciated.


I joined a screenshot.. As you will see, the update button status is changed (i pressed it) but no download bar appears, i have no error in the event viewer, and it says "Operation  completed successfully at the bottom. This is clearly a lie. N o updates are occuring.



anti2.png
0
Comment
Question by:maxalarie
1 Comment
 
LVL 2

Accepted Solution

by:
maxalarie earned 0 total points
ID: 24336825
The problem is now fixed.   Strangely it seems it fixed itself..  
I restarted Antigen Services, then the SMTP service.  it worked 5 hours later?    i have no clue, but now it works. I am starting to think it was a dns/resolving issue.
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In-place Upgrading Dirsync to Azure AD Connect
Article by: Dermot
The life of crime is over for 22 year-old Christian Ian Salvador, a student from Isabela State University in the Philippines.
This video discusses moving either the default database or any database to a new volume.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question