[Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

AntiGen Spamcure Does not Update.

Posted on 2009-05-07
1
Medium Priority
?
1,196 Views
Last Modified: 2012-05-06
Good day,
I am running Antigen fot SMTP Version: 9.1.1097 Service Pack: 1 on SBS 2003 and I have a problem that is recurring. This problem happens now and then and i have never found the source of it..

The SpamCure Engine stops updating and after 2 days, i am buried with spam. I tried many things to fix the problem, but i always end up rebooting my server to fix it. when i try to manually update, the button stay gray meaning i pressed it, but noting downloads.

I have tried to disable Antigen in the settings, then stopped all services  : AntiGenService AntigenMonitor and Starengine. I rstarted the services ans re-enabled antigen and i still have the problem.

i have also tried to move the spamcure folder and restart all antigen services, but i had an error when launching the spamcure  update all updates history was gone) so i put the spamcure folder back at its place.  I tried to restart SMTP service as well, but i have a timeout "It does not stop in a timely fashion".

Any help would be much apreciated.


I joined a screenshot.. As you will see, the update button status is changed (i pressed it) but no download bar appears, i have no error in the event viewer, and it says "Operation  completed successfully at the bottom. This is clearly a lie. N o updates are occuring.



anti2.png
0
Comment
Question by:maxalarie
1 Comment
 
LVL 2

Accepted Solution

by:
maxalarie earned 0 total points
ID: 24336825
The problem is now fixed.   Strangely it seems it fixed itself..  
I restarted Antigen Services, then the SMTP service.  it worked 5 hours later?    i have no clue, but now it works. I am starting to think it was a dns/resolving issue.
0

Featured Post

Threat Trends for MSPs to Watch

See the findings.
Despite its humble beginnings, phishing has come a long way since those first crudely constructed emails. Today, phishing sites can appear and disappear in the length of a coffee break, and it takes more than a little know-how to keep your clients secure.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below errors for MS Exchange Server 2016 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
Exchange administrators are always vigilant about Exchange crashes and disasters that are possible any time. It is quite essential to identify the symptoms of a possible Exchange issue and be prepared with a proper recovery plan. There are multiple…
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

865 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question