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Microsoft Exchange Server reported error (0x8004010f)

Posted on 2009-05-07
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So far only 2 users out of 50 now get Microsoft Exchange Server 2007 reported error (0x8004010f) error message.

Here are a few tech articles about the KB

http://forums.msexchange.org/m_140040800/mpage_1/key_/tm.htm#140040800

http://www.123together.com/Support/error_0x8004010F_the_operation_failed_An_object_could_not_be_found.htm

http://support.microsoft.com/kb/905813

THIS WAS ONE FIX I READ

After adding a new Exchange 2003 Standard Edition server to an existing Exchange Organization, I recieved the same error message.

"! Task 'Microsoft Exchange Server reported error (0x8004010f): 'The operation failed. An object could not be found.'"

The error was alleviated when I added the new Exchange Server to replication for the "Free/Busy," "OAB Version2," and the "Offline Address Book."

To make this change go to the following location in Exchange System Manager on the Exchange 2003 Server.

Administrative Groups>"Organization Name" >Servers> "Exchange 2003 Server">First Storage Group>Public Folder Store>Public Folder Instances

For each of the following Public Folders ensure that the newly added Exchange Server is added to the "Replication" tab by highlighting the Public Folder Instance, right clicking and selecting "Folder Properties."


None of this is working, does anyone have any suggestions.  It will still send and receive it just pops up with this error message.
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Question by:cybersharks1
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Accepted Solution

by:
Mestha earned 1000 total points
ID: 24328718
The error means cannot find.
Do you have an Exchange 2003 server at present?
Was the existing Exchange 2007 listed as a replica?

If it was not, and you added it to the list, then it doesn't start working immediately. You need to get Exchange to generate the OAB again so that it can place it in that folder.

get-offlineaddressbook | update-offlineaddressbook

Simon.
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Author Comment

by:cybersharks1
ID: 24328813
Hi Simon,
  No we replaced the Exchange 2003 with the 2007

I need to find out if the 2007 was listed as replica,


How come it would only effect 2 out of 50 users and how come it would just start happening 4-6 weeks after we've made the switch?

You need to get Exchange to generate the OAB again so that it can place it in that folder.

get-offlineaddressbook | update-offlineaddressbook
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LVL 65

Assisted Solution

by:Mestha
Mestha earned 1000 total points
ID: 24331397
You said above that you looked at the public folder properties. If you look at the properties you can see the replica. The current server needs to be listed. If it is not, then it needs to be - for all of the OAB virtual directories.

Simon.
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Author Comment

by:cybersharks1
ID: 24355218
Ok, we tried both methods and they did not work.

First in the Client Settings it has \Default Offline Address List  Is this correct?

Second the Exchage Shell Command we ran with that has the identfier

get-offlineaddressbook | update-offlineaddressbook  \Default Offline Address List

It said it worked but did not even after the PC user rebooted.

Again this only happens on 2 PC out of 50 and has just recently started.
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LVL 65

Assisted Solution

by:Mestha
Mestha earned 1000 total points
ID: 24355542
The only command that you have to run on the server is this:

get-offlineaddressbook | update-offlineaddressbook

Nothing else.

However if it is only happening on two machines and you have other machines with the same version of Outlook in use then it is not a server problem. It is exclusively client side. If it was a server problem then all machines would have the problem.

Simon.
0
 

Author Comment

by:cybersharks1
ID: 24425108
Hi Mestha,
  If this is not a server issue which I agree, what else can be done to resolve this issue?

I even did a complete windows update to make sure that was not the issue.
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LVL 65

Assisted Solution

by:Mestha
Mestha earned 1000 total points
ID: 24429779
Does the problem follow the user to another machine?

Simon.
0
 

Author Comment

by:cybersharks1
ID: 24435251
MS Office Outlook 2003 SP3


12:28:37 Synchronizer Version 11.0.8200
12:28:37 Synchronizing Mailbox TEST
12:28:37 Synchronizing Hierarchy
12:28:38 Synchronizing server changes in folder 'Sent Items'
12:28:38 Downloading from server TEST
12:28:38 Done
12:28:38 Microsoft Exchange offline address book
12:28:38       0X8004010F

I'm waiting to try your test I was just posting more info
0
 

Author Comment

by:cybersharks1
ID: 24445336
Yes, the issue does follow the user to another PC, which they do not have Roaming Profiles setup.

0
 

Author Comment

by:cybersharks1
ID: 24682161
Does anyone has any other suggestions for this specific issue?  This one has stumped us.
0
 

Author Closing Comment

by:cybersharks1
ID: 31579030
We got nowhere with this issue and the person that opened it is no longer with our company.
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