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Windows shutdown screen appears on the wrong monitor

Posted on 2009-05-07
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Last Modified: 2012-05-06
I have a client with 4 monitors on the computer: bottom left is primary, top left is #2, bottom right is #3 and top right is #4.  When you click on shutdown, the window with the three shutdown options always shows on #4, unless I disable #4, then it shows on #3, then on #2, then only on #1 if I've disabled all of the others.  I've disabled the other three and restarted, then re-enabled the other three (requiring a reboot), but then the shutdown screen still shows on monitor #4.

Any ideas on how to get the shutdown screen back on #1?  It worked up until the last month or so, after some routine maintenance including some Windows updates.  If there is a specific update that could be disabled or uninstalled, I'd do that, but obviously I'd rather not do a complete rollback just to find the one update that may (or may not) have caused this.  Any workarounds?
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Question by:TheRealPCRob
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3 Comments
 
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Expert Comment

by:augwest
ID: 24330855
What type of video card are you using?

I know with certain NVidia cards when you are in multiple displays there are different ways to setup lump all 4 as 1 big monitor or 1 big screen with the monitors independent of each.

Usually you have to use the second option in order for the Programs and shutdown option to appear on the 1st screen
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Expert Comment

by:mraftis
ID: 24359343
You have to designate the primary monitor. That is where the shutdown options, taskbar, etc. will show up. The video card's options screen should have that option listed. They are not always the most intuitive of menus, but it's there somewhere.
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Accepted Solution

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TheRealPCRob earned 0 total points
ID: 24359501
augwest: well, the monitors are setup the same way as they were before, when it was working.

mraftis: the bottom left monitor is the primary monitor, and it is where the taskbar and desktop icons show up.  The shutdown options did show up on the primary monitor, but then suddenly started showing up on the last monitor in the chain.  I can disable the other three and the shutdown optio... wait, I'm just repeating everything I've already said in the original question.  Sorry.

Anyway, I'm still stymied by this.  I can't think of any reason for this to have suddenly started happening, unless a windows update caused it.  I guess I'll just have to figure it out the hard way.
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