aclv
asked on
return emails not sure if its a setting on our server or theirs
Ok i have set up a new exchange 2007 server we are strategictelecom but when we send to the sprint email addresses we get theses bounce backs.. Im not sure if its a setting on our server or theirs ...
any help would be appreciated.
thanks
#< #5.7.1 SMTP; 530 5.7.1 Client was not authenticated> #SMTP#
Original message headers:
Return-Path: <andy.g@strategictelecom.c
Received: from smtpgw5.sprintspectrum.com
[207.40.188.13]) by mailhost.sprintspectrum.co
with ESMTP id n47DYOMn009691 for <jeffrey.t@sprint.com>; Thu, 7 May
2009 08:34:24 -0500 (CDT)
Received: from mail1-tx2-R.bigfish.com (mail-tx2.bigfish.com [65.55.88.111])
by smtpgw5.sprintspectrum.com
for <jeffrey.t@sprint.com>; Thu, 7 May 2009 08:34:24 -0500 (CDT)
Received: from mail1-tx2 (localhost.localdomain [127.0.0.1])
by mail1-tx2-R.bigfish.com (Postfix) with ESMTP id 9D0B813B8707
for <jeffrey.t@sprint.com>; Thu, 7 May 2009 13:34:23 +0000 (UTC)
X-BigFish: vps1(zzzz1202hz31izz2dh6bh
X-FB-SS: 13,
X-MS-Exchange-Organization
Received: by mail1-tx2 (MessageSwitch) id 1241703262378389_4387; Thu, 7 May 2009 13:34:22 +0000 (UCT)
Received: from mail.strategictelecom.com (64.221.233.179.ptr.us.xo.
(using TLSv1 with cipher AES128-SHA (128/128 bits))
(No client certificate requested)
by mail1-tx2.bigfish.com (Postfix) with ESMTP id 7C21AEA805C
for <jeffrey.t@sprint.com>; Thu, 7 May 2009 13:34:20 +0000 (UTC)
Received: from STS-EXCH.sts.local ([192.168.16.15]) by STS-EXCH
([192.168.16.15]) with mapi; Thu, 7 May 2009 06:34:07 -0700
From: Andy Georgin <andy.g@strategictelecom.c
To: "'jeffrey.t.muglia@sprint.
Date: Thu, 7 May 2009 06:34:06 -0700
Subject: Is 11 the only avail you have?
Thread-Topic: Is 11 the only avail you have?
Thread-Index: AcnPGH60tWhOPZ/3SVK0PYXe2d
Message-ID: <3AA1DD44DBD4FD48BCAAD8CBD
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
acceptlanguage: en-US
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding:
MIME-Version: 1.0
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding:
MIME-Version: 1.0
any help would be appreciated.
thanks
#< #5.7.1 SMTP; 530 5.7.1 Client was not authenticated> #SMTP#
Original message headers:
Return-Path: <andy.g@strategictelecom.c
Received: from smtpgw5.sprintspectrum.com
[207.40.188.13]) by mailhost.sprintspectrum.co
with ESMTP id n47DYOMn009691 for <jeffrey.t@sprint.com>; Thu, 7 May
2009 08:34:24 -0500 (CDT)
Received: from mail1-tx2-R.bigfish.com (mail-tx2.bigfish.com [65.55.88.111])
by smtpgw5.sprintspectrum.com
for <jeffrey.t@sprint.com>; Thu, 7 May 2009 08:34:24 -0500 (CDT)
Received: from mail1-tx2 (localhost.localdomain [127.0.0.1])
by mail1-tx2-R.bigfish.com (Postfix) with ESMTP id 9D0B813B8707
for <jeffrey.t@sprint.com>; Thu, 7 May 2009 13:34:23 +0000 (UTC)
X-BigFish: vps1(zzzz1202hz31izz2dh6bh
X-FB-SS: 13,
X-MS-Exchange-Organization
Received: by mail1-tx2 (MessageSwitch) id 1241703262378389_4387; Thu, 7 May 2009 13:34:22 +0000 (UCT)
Received: from mail.strategictelecom.com (64.221.233.179.ptr.us.xo.
(using TLSv1 with cipher AES128-SHA (128/128 bits))
(No client certificate requested)
by mail1-tx2.bigfish.com (Postfix) with ESMTP id 7C21AEA805C
for <jeffrey.t@sprint.com>; Thu, 7 May 2009 13:34:20 +0000 (UTC)
Received: from STS-EXCH.sts.local ([192.168.16.15]) by STS-EXCH
([192.168.16.15]) with mapi; Thu, 7 May 2009 06:34:07 -0700
From: Andy Georgin <andy.g@strategictelecom.c
To: "'jeffrey.t.muglia@sprint.
Date: Thu, 7 May 2009 06:34:06 -0700
Subject: Is 11 the only avail you have?
Thread-Topic: Is 11 the only avail you have?
Thread-Index: AcnPGH60tWhOPZ/3SVK0PYXe2d
Message-ID: <3AA1DD44DBD4FD48BCAAD8CBD
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
acceptlanguage: en-US
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding:
MIME-Version: 1.0
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding:
MIME-Version: 1.0
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Ooh yeah, that line where No client cert was requested sticks out. Do you have your server configured to require SMTP authentication?
That looks like you are sending your email out through another service. Microsoft's antispam service it looks like.
The local server name in the headers is not a problem.
This line would be:
Received: from mail.strategictelecom.com (64.221.233.179.ptr.us.xo.
That looks like a generic IP address reverse DNS, not an accurate one, so get that corrected.
Simon.
The local server name in the headers is not a problem.
This line would be:
Received: from mail.strategictelecom.com (64.221.233.179.ptr.us.xo.
That looks like a generic IP address reverse DNS, not an accurate one, so get that corrected.
Simon.
ASKER
Hi Guys,
1) we are the strategictelecom account, we dont send out through microsofts antispam service. I think sprint use bigfish which is a hosted account.
2) the ip address is one assigned to use in a block from xo communications.
3) i dont know where i would have set the smtp authenticaiton set.. can you point me in that direction so i can check. (the user who is sending has no problem sending out at all to other clients, just some sprint accounts giving issues)
1) we are the strategictelecom account, we dont send out through microsofts antispam service. I think sprint use bigfish which is a hosted account.
2) the ip address is one assigned to use in a block from xo communications.
3) i dont know where i would have set the smtp authenticaiton set.. can you point me in that direction so i can check. (the user who is sending has no problem sending out at all to other clients, just some sprint accounts giving issues)
If it was an authentication issue then it would affect all email, not to a specific domain, so that is not the issue.
The fact that the server has an IP address in an assigned block doesn't matter. The rest of the internet doesn't know that. It just sees the traffic coming from an IP address with a generic reverse DNS. That needs to be fixed.
Simon.
The fact that the server has an IP address in an assigned block doesn't matter. The rest of the internet doesn't know that. It just sees the traffic coming from an IP address with a generic reverse DNS. That needs to be fixed.
Simon.
ASKER
hi simon, sorry but im a bit lost on the reverse dns.... how do i fix ?
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Received: from mail.strategictelecom.com (64.221.233.179.ptr.us.xo.
(using TLSv1 with cipher AES128-SHA (128/128 bits))
(No client certificate requested)
by mail1-tx2.bigfish.com (Postfix) with ESMTP id 7C21AEA805C
for <jeffrey.t@sprint.com>; Thu, 7 May 2009 13:34:20 +0000 (UTC)
Received: from STS-EXCH.sts.local ([192.168.16.15]) by STS-EXCH
([192.168.16.15]) with mapi; Thu, 7 May 2009 06:34:07 -0700