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Comcast Business vs T1 for office

Posted on 2009-05-07
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Last Modified: 2013-12-14
In trying to decide between a T1 and something like comcast business, I'm just trying to gauge opinion.

We need internet connectivity for 10 people, VOIP phones for all 10 with their own numbers as well as an additional line for the front desk.

A local place has told us a T1 is the only solution given those needs.

Also, if I upped the number from 10 to 20, would this change your opinion?

Thanks!
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Question by:ChainGreyIV
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Expert Comment

by:JFrederick29
ID: 24327806
The thing with Comcast is you'll get a lot more download bandwidth but less upload bandwidth than the T1.  The additional upload bandwidth from the T1 will help with scaling the voice traffic.  In my opinion and based on experience, the T1 is going to be much more reliable but you will pay more so you need to weight cost vs reliability/stability.  You could always start with Comcast and if it doesn't work out, pay a little more for a T1.
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by:ChainGreyIV
ID: 24327830
At what point does the comcast solution go out the window?
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JFrederick29 earned 2000 total points
ID: 24327935
That depends on yours and the businesses tolerance to outages.  If its an every once in awhile thing with quick resolution, that may be acceptable.  If it's a once or twice a week thing and you are on the phone with Comcast all the time and its affecting your business, get rid of it.  If the Comcast business and T1 cost are close however (if you are getting a great deal on the T1 I mean), then go with the T1.
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