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Problem with Domino accepting mail addressed to wrong address

Posted on 2009-05-07
Medium Priority
Last Modified: 2013-11-16
First off, This Domino server I didn't set up and the person prior me I think had a few screws loose.  Anyway, I'm more of an exchange guy so some of the things Domino does just doesn't make sense.

We have been having some issues with email being sent to us.  The domino server will accept emails such as <lastname>@mydomain.com when it should be first initial and lastname.  Now I did find where that was happening.  I made the Change in my Router/SMTP portion in the Configuration document to Fullname.  Saved and restarted the router.  When that happens.  Aliases that people have listed in their person document get rejected by SMTP.  I can't for the life of me figure out why.  I looked in the &Users view which is where I understand the lookups occur and it seems like its in there but it still doesn't accept them.

I also realized that we never had a global domain document configured in our Domino server either (what a mess).  I think I have that setup correctly, however I'm not 100% for sure.

I need to get this taken care of so I can move on to my next project.  I would be happy to provide any info you may need.

By the way we are running Domino 7

Many thanks!
Question by:kstauffer
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LVL 46

Expert Comment

by:Sjef Bosman
ID: 24333780
I think you really made an effort to separate rant from reality. A few screws loose isn't bad, even you and me have 'em, but it's worse when when the shelves come off... 'nuf 'bout that.

These are the documents you have to inspect, in the Domino Directory (Name & Address book, or NAB):
- the Global Domain document for your server
- the Configuration document for your server
- an Internet Site document, if any
- a Connection document
- Person documents and Group documents

Next, you have to separate incoming and outgoing. The SMTP Address Conversion part in the Global Domain document is for outgoing mail, so your problem is not there.

Now your problem. You want mails addressed to doe@mydomain.com not delivered to John Doe, even if he's the only one? By the way, it is standard behaviour of a Domino server to deliver them, the server will even accept john_doe and john.doe.

Did you try with setting it to Local Part Only?

Everything about Messaging in a Domino server is explained in the Admin Help database. Domino is not a mail server only, it does a lot more. Nobody reads the user's manual of a vacuum cleaner, but to fully understand it, read both the User's Help and the Admin Help databases entirely. And enable full-text search on it, so you can quickly find what you're looking for.

Author Comment

ID: 24368276
Thanks for the reply!  Sorry it took me a bit to reply this site was giving me grief, but I think I have it under control now.   I thought someone would appreciate my dance around the idiot comment. :)

Anyway, when I started to look into this problem, I noticed a few things that didn't seem quite right from what I was reading on other posts.  I'm going to kinda go down your list here and explain each one.

The Global Domain document didn't exist.  I have since created one and started to play around with it to see if it had any affect, which obviously it hasn't.  Thank you for clearing up the SMTP address Conversion part.  That helps.

Where should I check in the Configuration Document?  The only setting that looks anything close (to me anyway) the setting with the Fullname and Local Part combo box.  This was on Fullname then Local Part; I have switched that to Local Part Only, but that has not had an effect on my issue.

I did take a peek at the Internet Site Document and all seems ok.  However, should there be a couple settings I should take a look at to be sure?

There are currently not Connection documents defined.

The addresses I want the server to answer to are appearing in the person documents (that was the first thing I checked).

From what I was reading before posting this, I see that this "problem" is a standard behavior with Domino.  Seems really dumb for them to do this, because this is a Spammer heaven, and that's what I'm trying to minimize.  As I'm sure you understand I only want the addresses defined in the person documents to be answered by the server and everything else rejected.

Do you know what fields in the $User view of the address book the router looks up to get a matching address?  I'm wondering if some of these records are not getting updated properly when changes are made to the person document, so when I change the Router/Smtp lookup to Fullname its not finding a match.

LVL 46

Expert Comment

by:Sjef Bosman
ID: 24370460
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Accepted Solution

kstauffer earned 0 total points
ID: 24371454
I think maybe this was my problem....  


I'll post back to see if that will resolve me issue.

Author Comment

ID: 24385958
Its been a couple of days and I haven't heard any complaining of email not being delivered.  I think my problem was adding the WHOLE email address into the Username field as opposed to just adding the alias.  So I think I'm all set now!  Thank you much for your help!

Author Comment

ID: 24385968
Its been a couple of days and I haven't heard any complaining of email not being delivered.  I think my problem was adding the WHOLE email address into the Username field as opposed to just adding the alias.  So I think I'm all set now!  Thank you much for your help!

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