Link to home
Start Free TrialLog in
Avatar of jzapf3579
jzapf3579

asked on

Emails from Exchange Server on sbs 2088 are received in recepients junk email folder

After recently upgrading to sbs 2008 it seems some emails are being delivered to our clients junk email folder and not the inbox. These are clients that we have been doing business with for years. We did change the IP address on the SBS server both public and private.

Thanks
Avatar of Mestha
Mestha
Flag of United Kingdom of Great Britain and Northern Ireland image

If the public IP address is different, then you have in effect a different reputation.
Have you verified that everything is setup correctly? Reverse DNS correct and the Send Connector FQDN is valid?

Simon.
Avatar of jzapf3579
jzapf3579

ASKER

Yes the reverse DNS was ccorrected with our ISP how would I check to see if the Send Connector Fully Qualified Domain Name is correct?
By looking at the properties of the Send Connector in EMC, at the FQDN field.

Simon.
I think I found where that field needs to be changed. Within the SBS 2008 Exhange console you go to server config, Hub Transport, server connectors. It shows two of the three with mail.ourdomain.com but in the default ddsbso8 which is our server name it shows the fully qualified bane of the server. The example below shows mail.ourserver.com. So instead of the FQDN of the server shouldn't it be mail.ourdomain.com?

This new interface with SBS 2008 is going to take some getting use to.
ASKER CERTIFIED SOLUTION
Avatar of Mestha
Mestha
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial