Emails from Exchange Server on sbs 2088 are received in recepients junk email folder

After recently upgrading to sbs 2008 it seems some emails are being delivered to our clients junk email folder and not the inbox. These are clients that we have been doing business with for years. We did change the IP address on the SBS server both public and private.

Thanks
jzapf3579Asked:
Who is Participating?
 
MesthaConnect With a Mentor Commented:
The FQDN should match whatever the DNS entries on the internet are. So if that is host.example.com then that is what you need to set in there.

Simon.
0
 
MesthaCommented:
If the public IP address is different, then you have in effect a different reputation.
Have you verified that everything is setup correctly? Reverse DNS correct and the Send Connector FQDN is valid?

Simon.
0
 
jzapf3579Author Commented:
Yes the reverse DNS was ccorrected with our ISP how would I check to see if the Send Connector Fully Qualified Domain Name is correct?
0
 
MesthaCommented:
By looking at the properties of the Send Connector in EMC, at the FQDN field.

Simon.
0
 
jzapf3579Author Commented:
I think I found where that field needs to be changed. Within the SBS 2008 Exhange console you go to server config, Hub Transport, server connectors. It shows two of the three with mail.ourdomain.com but in the default ddsbso8 which is our server name it shows the fully qualified bane of the server. The example below shows mail.ourserver.com. So instead of the FQDN of the server shouldn't it be mail.ourdomain.com?

This new interface with SBS 2008 is going to take some getting use to.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.