• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 2918
  • Last Modified:

Smtp authentication failed

I need help setting up a exchange server to forward e-mails from a Toshiba estudio 233 copier. I configured the copier with the proper settings and when I attempted to scan a doc to e-mail, there's an error saying "Failed SMTP Authentication". Please help.
0
henjohn1520
Asked:
henjohn1520
1 Solution
 
Stacy SpearPresident/Principal ConsultantCommented:
Can you describe your relay setup?
0
 
SurajCommented:
Is this exchange 2007 or 2003?
0
 
gupnitCommented:
0
 
SurajCommented:
if its exchange 2007... create a new receive connector for that network range used by the Toshiba estudio 233 copier
and check mark on EXTERNALLY SECURED... on the properties of it... http://msexchangeteam.com/archive/2006/12/28/432013.aspx

if its exchange 2003

go to properties of your def virtual server-->access--> relay-->add the ip of Toshiba estudio 233 copier
0
 
MCSA2003Commented:
There should be a place for authenication. If you have not already tried, for the username try domainname\username. Also, instead of using a host name such as mail.mydomain.com, try putting in the ip address to eliminate a possible dns issue. I have also "piggy backed" off of the ISP's mail server and put that in for the mail server info. Sometimes when doing this you may need to use a valid reply sender.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now