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Experts Exchange shortcut is not working in Firefox!

Posted on 2009-05-07
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Last Modified: 2013-12-07
Strange but true, of the hundred or so shortcuts I use in Firefox, my Experts Exchange shortcut seems to be crazy!  At first I noticed that the EE shortcut in my "Bookmarks Toolbar" (which I use the heck out of) wasn't working and the favicon was gone.  I looked at the properties and noticed that all the data was missing.  I tried to add the info, but it wouldn't respond when I clicked "OK", only cancel.  I can't delete it.  The funny thing is that the original shortcut has the same problems.

I finally created a new bookmark and added a 2 after the name.  It works fine.  But what's up with this?  I can't remove the bad bookmarks.  I think it's funny that it's the bookmark for exactly where I'd go to figure a thing like this out!
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Question by:sexygeek
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LVL 35

Expert Comment

by:torimar
ID: 24334300
It looks like the database containing your bookmarks was corrupted. You may want to try this:

In Firefox, choose Bookmarks > Organize bookmarks > Backup and restore
If under Restore you find a recently made backup file (.json), restore this and try again.
If not, or if this did not work, save a new backup.
Then exit Firefox, browse to your profile folder: c:\documents and settings\<username>\application data\mozilla\firefox\profiles\xxxxxxx.default.
Rename the file "places.sqlite" to "places.sqcopy".
Start Firefox, restore the backup you made and see if it works now.

If it did not work, rename the "places.sqcopy" file back and repeat the whole procedure, only this time don't use "backup and restore", but "Export to Html" and "Import from Html".
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Accepted Solution

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torimar earned 2000 total points
ID: 24334334
In case this above procedure coudn't solve the issue, make a backup of all your profile's data and settings with Mozbackup: http://mozbackup.jasnapaka.com/

Then create a new Firefox profile (http://support.mozilla.com/en-US/kb/Managing+Profiles), reimport your settings and data, and check if all runs smoothly.
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