Solved

Problem sending email using Outlook with optonline.net when using Verison Mobile Broadband internet connection

Posted on 2009-05-07
3
3,226 Views
Last Modified: 2013-11-30
I have an email account with optonline.net
Email works fine when I am connected to Internet at home.  
However, when I use mobile broadband internet connection with Verizon Wireles, Outlook receives emails ok, but it cannot send any emails.  I don't get any errors.  Does anyone know how to fix this?

Below are my settings for the email servers.

Incoming mail server: mail.optonline.net
Outgoing mail server(SMTP): mail.optonline.net
0
Comment
Question by:rudy201
3 Comments
 
LVL 92

Expert Comment

by:John Hurst
ID: 24332538
Does your mail server require Authentication to send? Mine does. The setting for authentication is in Outlook -> Accounts -> Settings -> More settings -> Outgoing Server. Your ISP (optonline) will know if this must be set. ... Thinkpads_User
0
 
LVL 10

Accepted Solution

by:
Dextertronic earned 500 total points
ID: 24332627
Many ISP's will only allow you to connect to their SMTP servers if you are using their internet connection.
So if you are connected to Verizon wireless then Optonline won't give you access to their SMTP server to allow you to send emails.
One solution would be to use Verizon's smtp server when you're connected to Verizon (if they hae one) but it would mean changing your outlook config each time you changed internet connection.

Another solution would be to find an SMTP server that allows connection regardless of what ISP you are currently connected to the internet with

You could try some from this list:
http://www.e-eeasy.com/SMTPServerList.aspx
0
 
LVL 2

Expert Comment

by:sBox1107
ID: 25299837
This especially applies to optonline.com, an address I have personal experience with.  They've were a nightmare to deal with due to their mass mailings being characterized as spam.
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
Read this checklist to learn more about the 15 things you should never include in an email signature.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

919 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now