Solved

Problem sending email using Outlook with optonline.net when using Verison Mobile Broadband internet connection

Posted on 2009-05-07
3
3,240 Views
Last Modified: 2013-11-30
I have an email account with optonline.net
Email works fine when I am connected to Internet at home.  
However, when I use mobile broadband internet connection with Verizon Wireles, Outlook receives emails ok, but it cannot send any emails.  I don't get any errors.  Does anyone know how to fix this?

Below are my settings for the email servers.

Incoming mail server: mail.optonline.net
Outgoing mail server(SMTP): mail.optonline.net
0
Comment
Question by:rudy201
3 Comments
 
LVL 93

Expert Comment

by:John Hurst
ID: 24332538
Does your mail server require Authentication to send? Mine does. The setting for authentication is in Outlook -> Accounts -> Settings -> More settings -> Outgoing Server. Your ISP (optonline) will know if this must be set. ... Thinkpads_User
0
 
LVL 10

Accepted Solution

by:
Dextertronic earned 500 total points
ID: 24332627
Many ISP's will only allow you to connect to their SMTP servers if you are using their internet connection.
So if you are connected to Verizon wireless then Optonline won't give you access to their SMTP server to allow you to send emails.
One solution would be to use Verizon's smtp server when you're connected to Verizon (if they hae one) but it would mean changing your outlook config each time you changed internet connection.

Another solution would be to find an SMTP server that allows connection regardless of what ISP you are currently connected to the internet with

You could try some from this list:
http://www.e-eeasy.com/SMTPServerList.aspx
0
 
LVL 2

Expert Comment

by:sBox1107
ID: 25299837
This especially applies to optonline.com, an address I have personal experience with.  They've were a nightmare to deal with due to their mass mailings being characterized as spam.
0

Featured Post

VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

831 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question