Cisco SDM wont load

Posted on 2009-05-07
Last Modified: 2013-12-27
i have a Cisco 877 modem router which i have factory reset. i have enabled HTTP and HTTPS on the router using a console cable, to allow me to use SDM. i have installed SDM v24 on both the computer and router, and have the lastest java, IE6 (with popup blocker off and all security settings at low. the SDM launcher shortcut works, and opens IE6, and does the usual asking for password thing. click on the yellow bar at the top to allow active x, brting up another windows (as normal so far). the next window appears, but it doesnt load the actual SDM configuration window. any ideas?
Building configuration...

Current configuration : 3891 bytes


version 12.4

no service pad

service timestamps debug datetime msec

service timestamps log datetime msec

no service password-encryption


hostname yourname





logging buffered 51200 warnings


no aaa new-model


resource policy


ip subnet-zero

ip cef

no ip dhcp use vrf connected

 --More--         ip dhcp excluded-address


ip dhcp pool sdm-pool

   import all



   lease 0 2



no ip domain lookup

ip domain name



crypto pki trustpoint TP-self-signed-4164049743

 enrollment selfsigned

 subject-name cn=IOS-Self-Signed-Certificate-4164049743

 revocation-check none

 rsakeypair TP-self-signed-4164049743



crypto pki certificate chain TP-self-signed-4164049743

 certificate self-signed 01

  3082024F 308201B8 A0030201 02020101 300D0609 2A864886 F70D0101 04050030 

 --More--           31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274 

  69666963 6174652D 34313634 30343937 3433301E 170D3032 30333031 30303137 

  32335A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649 

  4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D34 31363430 

  34393734 3330819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281 

  8100CA1E 2C4ACC46 67B9001A 8970FD1B 757CFBB5 852D17B4 CD289ACC 7F3DB528 

  B52DDA4E 347A60DB 1FF21C4E 3520F22B DCFCCDFF 38AE636F 6A6C620F 54EE0F0C 

  01374B6B 86CD8FCF 224209BB 640E40DB 891614D7 5EE018B0 CBAF5947 2DC0C608 

  2C96A076 857B3904 587D2A2D D95C20F6 2629CD24 BED339D0 0F66A015 B6DD4D25 

  31B70203 010001A3 77307530 0F060355 1D130101 FF040530 030101FF 30220603 

  551D1104 1B301982 17796F75 726E616D 652E796F 7572646F 6D61696E 2E636F6D 

  301F0603 551D2304 18301680 148915A2 3054AE0B 3E6C5692 83AF018E A2395C55 

  18301D06 03551D0E 04160414 8915A230 54AE0B3E 6C569283 AF018EA2 395C5518 

  300D0609 2A864886 F70D0101 04050003 818100A4 322B3CF3 174D011B 60C34303 

  E807EC97 C61027D0 48432AE3 55F4065B 0A04E05F 53840DB8 C810CD88 D0E03571 

  17696150 055760C8 A25B42E0 2B70287A ED8CE744 35D10378 D03DDA68 37F11FF5 

  67B1BD2D 1D29A387 5972EF0E 80A7B6A3 BF1F90B9 EC67B098 8FC24836 5583D128 

  5EB74E48 3D05F4F4 F71245B5 0C3314D2 A68737


username cisco privilege 15 secret 5 $1$tzkU$gE9K2LJwwYKl0n9Q3234j1

username **** privilege 15 password 0 ****



 --More--         !



interface ATM0

 no ip address


 no atm ilmi-keepalive

 dsl operating-mode auto 


interface FastEthernet0


interface FastEthernet1


interface FastEthernet2


interface FastEthernet3


interface Vlan1


 ip address

 ip tcp adjust-mss 1452


ip classless

 --More--         !

ip http server

ip http access-class 23

ip http authentication local

ip http secure-server

ip http timeout-policy idle 60 life 86400 requests 10000


access-list 23 permit

no cdp run




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Question by:wait1
  • 2
LVL 30

Accepted Solution

Kerem ERSOY earned 500 total points
ID: 24332630

Latest java is not compatible with Cisco SDM. Please uninstall it and install JRE 5.0 instead. In facctthe screen after you enter password s just where SDM Java application kicks in and apparantly it crashes in Java 6.0. After you install JRE 5.0 it will then work.

Also check your language settings in your desktop os. Some languages (like Turkish) prevent it from loading. Set it to an English if it is not already set so.
LVL 30

Expert Comment

by:Kerem ERSOY
ID: 24332703
BTW Remove the config file here it includes all your secrets and certificates etc.

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