Our parent company is moving all its IT infrastructure to me at the moment and i received a strange request today that i am not sure how to carry out. Hope some of you can help me.
There are several users who are no longer employed (sales reps) but some of their clients still use their old e-mail address. What i need to do is create a contact or mailbox that is there for the sole purpose of picking up the e-mail for the e-mail address no longer in use (for the employee who has left us) and forward it to the current new relevant e-mail address of the new employee who is now handling his customers.
Reason i am asking the question is that i dont really want to have to create user accounts in AD and then forward the mail on the usual way, this is not ideal as i really need these users/accounts to NOT appear in the GAL as they no longer work here. The contacts essentially need to be hidden/ghost contacts that nobody sees, but that pick e-mail for firstname.lastname@example.org and forward it to email@example.com - i need to do this for around 6 users who have left the company.
Hope this makes sense. Hope someone can help out.