Solved

Change of domain on Easystore NAS running AD mode

Posted on 2009-05-08
5
692 Views
Last Modified: 2013-11-14
I've recently rebuilt an SBS 2003 box after (imminent) hardware failure, and for various reasons have given the box a new internal domain name - still pickup up the same mail and serving the same clients - all rejoined without issue.

I do have a problem with an Acer Easystore (2Tb), which is connected to the old domain. If I disconnect and "leave it swinging", I can get NO access to the shared folder as there is no AD to authenticate against - I get message "the security database on the server does not have a computer account for this workstation trust relationship"

I've managed to regain access to the box by changing the IP of the server originally registered to the NAS, but the software on the NAS wont permit a change of domain for AD authentication.

Before I strip off over 3/4 Tb of info to cradle drives and re-initialise the NAS, can anyone offer a simpler, more engineer friendly solution? I really need to change the domain this system is authenticating against, but there seems to be no option in the provided interface.

I have been unable to get even an acknowledgement from Tech support at Acer.

I wonder whether the operating system on this NAS is Linux or some derivative (busy box? - the only info I can find on the "internals" of this box is that the chipset is an Intel® 8MB NOR Flash), and if so, is there another way into it? - Im no Linux expert; but I'll have a try, and maybe learn something as well!

Any help please?
0
Comment
Question by:chrisalis
  • 3
  • 2
5 Comments
 
LVL 15

Accepted Solution

by:
zelron22 earned 500 total points
ID: 24335813
0
 
LVL 5

Author Comment

by:chrisalis
ID: 24335920
Thanks Zelron, but no.

That is actually what I'm trying to avoid. According to the Acer docs, it seems to be necessary to re- initialise the disks in order to to join an AD, and this would, of course, delete all the data currently stored on the unit. I am trying to keep the data stored and REJOIN the store to a DIFFERENT domain. Updating the firmware also normally has the same(or similar) effects.
0
 
LVL 15

Assisted Solution

by:zelron22
zelron22 earned 500 total points
ID: 24354828
Yup, that's what it looks like.  Sorry dude.
0
 
LVL 5

Author Comment

by:chrisalis
ID: 24364219
OK - for info only - in case any OTHER poor sod has to do this!

I backed up the ENTIRE .75Tb onto cradles and confirmed data was secure - then used the interface to change the authentication method back to Local authentication mode, taking due notice of the dire warnings about everything being deleted.

Pressed the "Change" button ,and about 30 seconds later the server came back up with all the data STILL available in the Public folder!

SO, either there has  been an early christmas miracle, or Acer dont know how their own equipment works; either way, Ive got a result, but only after a lot of needless work.

Almost the definition of IT support isnt it!

I'll close the question and allocate some points to Zelron, just for trying I think! - cheers bud.
0
 
LVL 5

Author Closing Comment

by:chrisalis
ID: 31579421
Thanks for trying bud - you get the points for being the ONLY ONE to have a go!
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Concerto Cloud Services, a provider of fully managed private, public and hybrid cloud solutions, announced today it was named to the 20 Coolest Cloud Infrastructure Vendors Of The 2017 Cloud  (http://www.concertocloud.com/about/in-the-news/2017/02/0…
When we purchase storage, we typically are advertised storage of 500GB, 1TB, 2TB and so on. However, when you actually install it into your computer, your 500GB HDD will actually show up as 465GB. Why? It has to do with the way people and computers…
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles from a Windows Server 2008 domain controller to a Windows Server 2012 domain controlle…
This tutorial will walk an individual through the process of configuring their Windows Server 2012 domain controller to synchronize its time with a trusted, external resource. Use Google, Bing, or other preferred search engine to locate trusted NTP …

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question