• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1661
  • Last Modified:

HP Designjet 4000 61:01 error

I have a Designjet 4000 that keeps producing the 61:01 error even we just attempt to print a test page.  As for the system itself we have upgraded and tested the lastest driver ps3 drive with no success and also upgraded the firmware from GW_10.1.1.4 to GW_13.1.1.3.  Does anyone have any suggestions?
0
evileyejoe
Asked:
evileyejoe
1 Solution
 
CyberLexCommented:
Greetings!

the 61 error is saying that the file format is incorrect. So you I would highly guess you don't have the PostScript version of the DesignJet 4000. You can get two DesignJet 4000 versions:

- HP DesignJet 4000 (only prints with RTL or HPGL/2 Drivers)
- HP DesignJet 4000PS (prints with RTL, HPGL2 or PostScript Drivers)

Cheers
Alex
0
 
evileyejoeAuthor Commented:
Yes, that was it.  I actually figured that out about 30 minutes ago and then I come and you post the same.  Good job.
0

Featured Post

New feature and membership benefit!

New feature! Upgrade and increase expert visibility of your issues with Priority Questions.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now