Solved

Folder Re-Direction Keeps Going Offline

Posted on 2009-05-08
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Last Modified: 2012-05-06
Hi All,

This is seriously starting to drive me bananas. I am hoping that someone will be able to help get a better understanding of how this all works so that I can resolve this issue.

At the moment I have setup folder re-direction, for My Documents and folder/file synchronization for when the server is offline.

My issue is that at the moment randomly throughout the day File/Folder Sync pops up and tells me Im working offline. Clicking okay as soon as I get this message puts me back online.

When this issue arises I can ping the server, I can Remote desktop to the server i can communicate with the server in general. Logs on the server, the client tell me nothing! I am totally confused and this is slowly frustrating me! At the moment I have only one user with this issue. I have done a fresh re-install of their desktop, changed patch cables, changed switch ports, change switch patch cables I even changed the switch uplink cable but I just can't figure this out! Please help!


Client is Microsoft Windows XP
Server is SBS 2003
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Question by:jchinyou
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by:asavener
asavener earned 500 total points
ID: 24336770
Any time that a resource on the same server becomes unavailable, even if you do not have offline files on that particular resource, it will cause your status to go "offline".

My suggestion:  Windows Explorer->Tools->Folder Options->Offline Files->Advanced->"Never allow my computer to go offline".
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by:jchinyou
ID: 24338992
Thanks, Ill give it a try!!
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by:jchinyou
ID: 24354332
I gave that a try and I am still having this issue! Any other thoughts?


Does anyone know the details on how this works?? Is there a keep-alive it should be sending/receiving?
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Accepted Solution

by:
asavener earned 500 total points
ID: 24354810
No keepalive.  Just as soon as it tries to access a resource on that server that is unavailable, it takes all resources for that server offline.

Have you mapped a drive to a share that is no longer available?
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by:jchinyou
ID: 24354835
I do have a mapped network drive to the resource but the drive is online....im confused :S


Ill monitor my network drive and see if I am just missing that.


Thanks!
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by:jchinyou
ID: 24355082
Well, Ill be...

Turns out that the network drive might be the issue. On logon i should have several mapped drives instead i only have one and its offline. I can still ping the server and remote desktop to the server but the shares are not mapped and I can't browse to the server via explorer.


Ill post back when i figure out whats going on.
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by:jchinyou
ID: 24355355
Anyone know why the windows firewall would be harassing me???


If I disable the windows firewall everything works beautifully!!! However the moment I turn it on I get this lovely head ache.


I do have File and Printer sharing as an exception and I've verified the scope as well as the ports.


Any thoughts???
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Author Comment

by:jchinyou
ID: 24355448
Okay, so i think here is what I have learned so far....


With windows firewall running none of my network drives get mapped, however if I turn off the firewall all my network drives get mapped. I have double checked all my ports for file and printer sharing and still no joy!

Any thoughts on this one?
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by:jchinyou
ID: 24368265
Looks like this might have been a profile issue. I re-created the user profile and everything is working fine! Odd....I dont know if this is normal!
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