?
Solved

Unwanted Attachments - AVG Certification delivered as attachment rather than in body of message.

Posted on 2009-05-08
3
Medium Priority
?
578 Views
Last Modified: 2012-05-06
Anyone know the cause or have quick settings fix:

I have a user, Vista w/Office 2008 over Exchange 2003 (SBS 2003), who's AVG 8.0 security certification is showing up as an attachment in all of his incoming mail rather than in the body of the e-mail as it should.

The attachment is a txt file and reads:

"No virus found in this incoming message.
Checked by AVG - www.avg.com 
Version: 8.0.238 / Virus Database: 270.12.19/2099 - Release Date: 05/05/09 13:07:00"

This makes it impossible for him to sort or discern messages from clients/partners that have sent him product info, catalogue photos, etc.

Why has this changed as nothing but MS updates have been applied to Outlook, Office and Exchange and what can I do to prevent it?

Thx,
-MP
0
Comment
Question by:mojopojo
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 3

Expert Comment

by:Richard Squibb
ID: 24336420
Open the AVG control center, select the email scanning feature, click
Properties and remove the certification.

I think this might be the answer
0
 
LVL 3

Accepted Solution

by:
Richard Squibb earned 2000 total points
ID: 24336452
0
 
LVL 3

Author Closing Comment

by:mojopojo
ID: 31579452
Cure the headache by cutting off the head. Works for me.
Thanks,
-MP
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
We aren’t perfect, just like everyone else.  Check out the email errors our community caught and learn the top errors every email marketer should avoid.
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses
Course of the Month14 days, 14 hours left to enroll

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question