Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

Professional Opinions
Ask a Question
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

troubleshooting Question

Trouble enterprise activating

Avatar of CalvinGE
CalvinGEFlag for Switzerland asked on
BlackBerry Programming
31 Comments1 Solution704 ViewsLast Modified:
Hi, Sorry for my bad englsih, i'm a  Frech seppeking, I juste install a BES server and setup all related right according with the Pre-installation Tasks Steps.
1) Create an account on AD for example BES-Admin
2) I add this account on the local admin Group of the BES and exchange server
3) This account is delegate for our exchange server
4) The right is added Exchange first admin group
5) The local security Settings (log as service & allow log locally )

My fist problem is when I start BES Manager and use my BES-Admin account I have the message "Failed to open the default message store using the MAPI profile...."
The second problem is after creating a new user in the BES  when I try to use enterpise activation from a Blackberry I receive the message subject   RIM_bca28a80-e9c0-11d1-87fe-00600811c6a2  however nothink hapen.

Please help me !
Avatar of Gary Cutri
Gary CutriFlag of Australia imageEnterprise Mobility Engineer

Our community of experts have been thoroughly vetted for their expertise and industry experience.

This problem has been solved!
Unlock 1 Answer and 31 Comments.
See Answers