One of my users is having an issue with .docx files in a Terminal session.
When she is sent an email (Outlook) with attachments of .docx and .doc file types, the icon next to the file for the .docx file has it as unrecognizable but the .doc file icon is the MS word icon (97-2003 version). When she double clicks the .doc file it opens with no issues. But when she double clicks the .docx file and chooses open she receives this message:
"Only administrators have permission to add, remove, or configure server software during a Terminal services remote session. If you want to install or configure software on the server, contact your network administrator."
It does look like it wants to go into the MS Office installer right before receiving the message. I don't know why it would be doing that when MS Office 2007 standard is already installed on the Terminal server and no one else has this problem, admin users and non-admin users. So it looks like it specific to the user's profile.
Temporary Work Around:
If she saves the file onto the desktop first and then opens Word and then opens the .docx file from Word it opens with no problem. If she just double clicks the file from the desktop without Word already opened it does not open, nothing happens actually.
What is causing this?