Solved

Message tracking after local delivery exchange 2003

Posted on 2009-05-08
3
215 Views
Last Modified: 2012-05-06
I've got user with a history of issues with emails that never appear in her Inbox. I can find the emails in question in the mail logs, but once it hits her mail store I'm clueless as how to track it.
I'm afraid this is a simple RTM situation but would really appreciate a quick smack with a cluebat.
0
Comment
Question by:sbchelp
3 Comments
 
LVL 23

Accepted Solution

by:
Stacy Spear earned 500 total points
ID: 24337109
If it says delivered to mailbox, it was. Close her Outlook. Send a test message. Create a new profile in her Outlook, verify message is there. Close, reopen with original profile and check it. It probably will disappear, which means she has some Outlook rules in play, or its being downloaded to a PST.
0
 
LVL 14

Expert Comment

by:dmwynne
ID: 24337113
Have you searched the mailbox with the user?  It is probably a sort issue, filter issue, or rule moving the message to another folder.  
0
 

Author Closing Comment

by:sbchelp
ID: 31579496
Not what I needed, but if it had been completely applicable it would have been perfect.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
In this video we show how to create a User Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Mailb…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question