I'm a computer support specialist working for a company running primarily windows xp pro machines. We have about 75 staff in our office. Recently, I deployed a pre-imaged computer to a member of our underwriting department. Within this department, the users print to a common (networked) printer called HP LaserJet 8150. After deploying this reimaged machine, the user is no longer able to output documents to bin # 4 of the larger 8-space stacker tray. To troubleshoot, I set her "old" PC up in our computer room and have been pouring over it but with no joy. Is there a machine-specific setting that allows all printed output to be directed to one particular tray in a 8-space stacker tray? There doesn't APPEAR to be any setting server side or printer side that I change. This problem is not affecting any other users. Just the one users whose machine was replaced with a reimaged machine. Thanks for any help!!