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Unexpected server shutdown

Posted on 2009-05-08
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Last Modified: 2013-12-05
Hello,

I have been having an issue with our HP Proliant ML350 G3 server with Microsoft 2000 Server sp4. It has restarted on it's own a few time in the last few weeks. Today it restarted at 5:30am and then again at 11:30am. The event viewer shows nothing leading up to the shut down and after it's restarted the only thing it says it that the previous shut down was unexpected (event ID 6008).
I sure hope someone can help me with this one.

Thanks,
Jason
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Question by:jglenn49
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Expert Comment

by:Nik
ID: 24337959
Do you have any scheduled jobs in that time?
It's strange that it has restarted two times on these times.
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Author Comment

by:jglenn49
ID: 24337998
No nothing scheduled. It has been very random like once every week or 2 until today when it has restarted twice. I wonder if it could be a power flicker and I need to replace the batteries in our batter backup units?
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Expert Comment

by:Nik
ID: 24338037
Yeah, it is probably related with hardware, along with the power it could easily be memory.

Any management on your backup units, any events on it?
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Author Comment

by:jglenn49
ID: 24338057
no unfortunalty there is no management.
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Expert Comment

by:Nik
ID: 24338375
You can take the power from UPS device and see what happens. But please check the memory modules.
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Author Comment

by:jglenn49
ID: 24338389
How do I check the memory modules?
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Accepted Solution

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Nik earned 500 total points
ID: 24338564
You can try MemTest
http://www.memtest.org/

Also, you can remove memory modules from slots and clean it from dust. Also clean pins on the memory with a rubber eraser.


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Author Comment

by:jglenn49
ID: 24415465
I ran the memory test and it passed. Not sure what I'm going to try next.
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Author Comment

by:jglenn49
ID: 24520366
Well it hasn't happened in over 2 weeks now. The only thing I did was add more space to one of the network drives and after doing that I noticed the clock was off by an hour. I changed the time and it's been fine since. Maybe the time difference was the problem. I hadn't noticed that it was off before, but it may have been.
Anyway, thanks for the help.

Jason
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