?
Solved

Is there away to setup and auto-response through exchange for an e-mail address that was closed out?

Posted on 2009-05-08
3
Medium Priority
?
391 Views
Last Modified: 2012-05-06
We have a client that recently had an employee quit. They want to close out the account, but have an auto-response in place to notify anyone e-mailing to e-mail elsewhere. Is there any way to setup this through exchange?
0
Comment
Question by:CMHowes
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 1

Assisted Solution

by:alvesva
alvesva earned 1000 total points
ID: 24337928
First assign the email address to an active account.  In Outlook create a rule that filters the email address and replies with an specific message.  If you use your own account, will be easier to delete the rule when time comes.

I hope it helps!
0
 
LVL 2

Assisted Solution

by:Tim1130
Tim1130 earned 1000 total points
ID: 24337970
What you need is a auto-reply, and these are setup from an Outlook client and as far as I know, not from the Exchange server console.

So all you need to do, is authorize a person for the account, which can then (using Outlook) setup the auto-reply message.

How to setup auto-reply is documented here:
http://support.microsoft.com/?kbid=291956

Note that on Ex2000/2003 you need to setup the auto-reply for external email:
http://support.microsoft.com/default.aspx/kb/266166

I assume that I don't need to show how to add a second email-account into an existing Outlook setup.
0
 
LVL 1

Accepted Solution

by:
CMHowes earned 0 total points
ID: 24338608
I tried to tie the e-mail account to another and the rules can only tie to 'people or distribution list' so when I set the rule in place to auto replay for autoresponse@domain.com it does not send an auto respond, but it does work for my 'name/account.' What I did was setup a distribution list called autoresponse and then set the rules on the account based on distribution list.
0

Featured Post

Get your Disaster Recovery as a Service basics

Disaster Recovery as a Service is one go-to solution that revolutionizes DR planning. Implementing DRaaS could be an efficient process, easily accessible to non-DR experts. Learn about monitoring, testing, executing failovers and failbacks to ensure a "healthy" DR environment.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
Suggested Courses
Course of the Month14 days, 6 hours left to enroll

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question