smartsystemsinc
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worm-koobface
I have read through the other posts about koobface and have not been able to remove this threat. i have been working on this machine for 3 days now everytime i think its gone a restart brings it right back. i have searched for the files listed in the other posts and have not found them on the system. any help removing this would be great!
thanks also here is the hijackthis log.
hijackthis.txt
thanks also here is the hijackthis log.
hijackthis.txt
I recommend downloading and updating Malwarebytes.
You can get it free from www.Malwarebytes.org
Once downloaded and updated boot into Safe Mode (F8 at startup) and run your scans.
You should save malwarebytes.exe as a different name. ie mw.123
Once downloaded, rename to it's original mbam.exe
Some malware will prevent malwarebytes or other suites from running if downloaded with their original name.
Your log file is clean.
If you run malwarebytes and combofix as well as your antivirus suite in Safe Mode you should be able to rid yourself of this threat.
Combofix:
The free download and directions can be located here.
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
As noted in the directions, prior to running Combofix or any other anti-malware/anti-virus application please stop your anti-virus and anti-malware programs.
You can get it free from www.Malwarebytes.org
Once downloaded and updated boot into Safe Mode (F8 at startup) and run your scans.
You should save malwarebytes.exe as a different name. ie mw.123
Once downloaded, rename to it's original mbam.exe
Some malware will prevent malwarebytes or other suites from running if downloaded with their original name.
Your log file is clean.
If you run malwarebytes and combofix as well as your antivirus suite in Safe Mode you should be able to rid yourself of this threat.
Combofix:
The free download and directions can be located here.
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
As noted in the directions, prior to running Combofix or any other anti-malware/anti-virus application please stop your anti-virus and anti-malware programs.
ASKER
i will run mal-warebytes again and post the log i have run it several times i have even slaved this drive and scanned it. all done in safe mode even :)
Okay, there is an automated removal tool listed here as well as manual removal instructions.
http://www.symantec.com/security_response/writeup.jsp?docid=2008-080315-0217-99&tabid=3
I cannot speak for the removal tool as I have not used it.
If the manual instructions fail you may want to consider turning off System Restore and then running your scans.
Click Start, right-click My Computer, and then click Properties.
In the System Properties dialog box, click the System Restore tab.
Click to select the Turn off System Restore check box. Or, click to select the Turn off System Restore on all drives check box.
Click OK.
When you receive the following message, click Yes to confirm that you want to turn off System Restore:
"You have chosen to turn off System Restore. If you continue, all existing restore points will be deleted, and you will not be able to track or undo changes to your computer.
Do you want to turn off System Restore?"
After a few moments, the System Properties dialog box closes.
http://www.symantec.com/security_response/writeup.jsp?docid=2008-080315-0217-99&tabid=3
I cannot speak for the removal tool as I have not used it.
If the manual instructions fail you may want to consider turning off System Restore and then running your scans.
Click Start, right-click My Computer, and then click Properties.
In the System Properties dialog box, click the System Restore tab.
Click to select the Turn off System Restore check box. Or, click to select the Turn off System Restore on all drives check box.
Click OK.
When you receive the following message, click Yes to confirm that you want to turn off System Restore:
"You have chosen to turn off System Restore. If you continue, all existing restore points will be deleted, and you will not be able to track or undo changes to your computer.
Do you want to turn off System Restore?"
After a few moments, the System Properties dialog box closes.
ASKER
ok i just finnished a malwarebytes scan and it came back clean however the webroot spysweeper with antivirus scan came back showing koobface and virtumonde. anyideas? i will try to get a log file out of webroot when the scan is done.
Please try the Symantec removal tool I listed above. You will need to disable System Restore.
ASKER
Here is the last bit that remains on the computer i do not have a symantec scanner but i did use webroot this is what it found:
HKU\S-1-5-21-3948417850-38
this key was successfully removed then i restarted and scanned again this is the only key that remained the virtumonde is gone.
HKU\S-1-5-21-3948417850-38
this key was successfully removed then i restarted and scanned again this is the only key that remained the virtumonde is gone.
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ASKER
thank you so much loading the hive in a good computer worked brilliantly.
ASKER
ComboFix.txt