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Setup cannot continue because one or more prerequisites required to install KB961063 failed. For More details check the Log File c:\windows\KB961063.log
I am attempting to install MS09-008 onto my Microsoft Server 2003 SE sever but keep receiving this message, "Setup cannot continue because one or more prerequisites required to install KB961063 failed. For More details check the Log File c:\windows\KB961063.log". Has anyone else encountered this issue? If so, then can you please assist?
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This was taken from the log file:
2.234: d:\a42326de0822f867aeabf4b 2d0\update \update.ex e (version 6.3.4.1)
2.250: Hotfix started with following command line:
2.281: In Function GetBuildType, line 1170, RegQueryValueEx failed with error 0x2
2.344: dns is Present
2.344: SOFTWARE\Microsoft\Windows \CurrentVe rsion\Setu p\OC Manager\Subcomponents\dns is Not Equal To Specified Value
2.344: Second Condition in PreReq.CheckRegistry.Secti on Failed
2.344: Condition Check for Line 1 of PreRequisite returned FALSE
2.359: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
2.359: KB961063 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB961063 failed. For More details check the Log File c:\windows\KB961063.log
2.375: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
2.375: Setup cannot continue because one or more prerequisites required to install KB961063 failed. For More details check the Log File c:\windows\KB961063.log
6.844: Message displayed to the user: Setup cannot continue because one or more prerequisites required to install KB961063 failed. For More details check the Log File c:\windows\KB961063.log
6.844: User Input: OK
6.844: Update.exe extended error code = 0xf0f4
6.844: Update.exe return code was masked to 0x643 for MSI custom action compliance.
--------------------------
This was taken from the log file:
2.234: d:\a42326de0822f867aeabf4b
2.250: Hotfix started with following command line:
2.281: In Function GetBuildType, line 1170, RegQueryValueEx failed with error 0x2
2.344: dns is Present
2.344: SOFTWARE\Microsoft\Windows
2.344: Second Condition in PreReq.CheckRegistry.Secti
2.344: Condition Check for Line 1 of PreRequisite returned FALSE
2.359: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
2.359: KB961063 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB961063 failed. For More details check the Log File c:\windows\KB961063.log
2.375: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
2.375: Setup cannot continue because one or more prerequisites required to install KB961063 failed. For More details check the Log File c:\windows\KB961063.log
6.844: Message displayed to the user: Setup cannot continue because one or more prerequisites required to install KB961063 failed. For More details check the Log File c:\windows\KB961063.log
6.844: User Input: OK
6.844: Update.exe extended error code = 0xf0f4
6.844: Update.exe return code was masked to 0x643 for MSI custom action compliance.
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