Solved

Cannot open hyperlinks in Outlook 2007

Posted on 2009-05-08
8
411 Views
Last Modified: 2012-05-06
ERROR:  "This operation has been canceled due to restrictions in effect on this computer.  Please contact system administrator"
This is with Vista Business, Outlook 2007, and IE7/IE8.
I have copied the registry from another computer, done the dll updates, reset the outllook account & profile, reset  the setting in IE, and made IE the default.  I even made them an administrator.

This started when the user installed Google Chrome, it has been removed, I have done all the updates and upgraded to IE8
Still Nothing

Please help.
0
Comment
Question by:GoodyClancy
  • 3
  • 3
  • 2
8 Comments
 
LVL 4

Expert Comment

by:TG_Tech
ID: 24339152
This worked.................... I had to to go internet options, programs
and make internet explorer my default browser. It worked.............

http://www.slipstick.com/problems/link_restrict.htm
0
 
LVL 4

Expert Comment

by:TG_Tech
ID: 24339161
This worked.................... I had to to go internet options, programs
and make internet explorer my default browser. It worked.............

http://www.slipstick.com/problems/link_restrict.htm
0
 
LVL 1

Author Comment

by:GoodyClancy
ID: 24339185
I've tried all that, no luck
0
 
LVL 1

Expert Comment

by:yourbts
ID: 24339324
Be sure to go into 'Set program access and defaults' and NOT 'Set your program defaults' (it doesn't work going through the latter). Then, once in 'Set program access and defaults,' expand the Custom tab and change from 'Use my current Web browser' to IE and click OK. Close Outlook and reopen and links in email should now open in IE.

The procedure is documented at the following link:

http://www.cnblogs.com/CrazyCoder/archive/2006/09/06/496187.html
0
IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 
LVL 1

Author Comment

by:GoodyClancy
ID: 24339425
Sorry, that didn't fix it either.
0
 
LVL 1

Expert Comment

by:yourbts
ID: 24339531
Next, I'd run the registry editor (regedit) and browse to "HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.htm" in the registry then and make sure that the (Default) key has the value of "htmlfile" (without the quotes).  If this key is pointing somewhere else, then your computer wouldn't know what to do with htm files.

PS - I'd also check "HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.html" for the same.
0
 
LVL 1

Accepted Solution

by:
yourbts earned 500 total points
ID: 24339677
One final option that I'd follow is go to www.winhelponline.com to reset all of your file associations for .htm and .html files.

Simply merge the .htm and .html reg files into your registry from:

http://www.winhelponline.com/articles/105/1/File-association-fixes-for-Windows-Vista.html

I hope this helps!
0
 
LVL 1

Author Closing Comment

by:GoodyClancy
ID: 31579589
WOO! HOO! It was the last thing that finally did it, resetting the file associations with the registry key.  THANK YOU!!!
0

Featured Post

Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

Join & Write a Comment

The Service applet starts in Extended Mode by Default, with a taskpad on the left of the services pane. This view mode was introduced in XP. As I find it not very usefull, I like to use the Standard view as default, and without the Console tree. …
I'm a big fan of Windows' offline folder caching and have used it on my laptops for over a decade.  One thing I don't like about it, however, is how difficult Microsoft has made it for the cache to be moved out of the Windows folder.  Here's how to …
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're looking for how to monitor bandwidth using netflow or packet s…

757 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now