Solved

Maxtor One Touch III does not show up as a drive

Posted on 2009-05-08
10
548 Views
Last Modified: 2012-05-06
I have a friend with a Maxtor One Touch II that he uses to back up his 3 desktops computer (all Dells). Recently the drive stopped becoming available on his Optiplex 620. The drive does show in the Device Manager and in properties displays as working. However in My Computer, Windows Explorer or even Disk Management it does not show up.

I have unistalled device in Device Manager and when plugged back in it reinstalls but is still not available.
0
Comment
Question by:gblakele
10 Comments
 
LVL 9

Assisted Solution

by:antontolentino
antontolentino earned 40 total points
ID: 24339482
Try to look at the Disk Management console. If it is there try to asign letter on it.

Rightclcik My computer>>Manage>>Disk Management

How many USB device is connected simultaneously?
0
 

Author Comment

by:gblakele
ID: 24339671
Drive was not in Disk Management. Could only see it in Device Manager.
Only
0
 

Assisted Solution

by:Jozer99
Jozer99 earned 20 total points
ID: 24339807
Sounds like a partition problem.  I would backup the drive, reformat, and restore the files to it.  

The other possible problem could be a registry issue with the computer.  Every USB device gets "remembered" in the registry, but this memory can get messed up.  Delete the device entry in the registry, and the computer will have to "relearn" the drive, which may fix the issue.  
0
 
LVL 9

Assisted Solution

by:antontolentino
antontolentino earned 40 total points
ID: 24340562
Try to use other PC with that drive and make sure you are logged in with admin rights.

0
 
LVL 91

Assisted Solution

by:nobus
nobus earned 20 total points
ID: 24342740
0
NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

 
LVL 1

Assisted Solution

by:rop12770
rop12770 earned 20 total points
ID: 24481433
Sounds like a partition problem. Get a program called Partition Doctor e try to repair the partition. It should solv that.
0
 

Author Comment

by:gblakele
ID: 24788337
Drive works fine on 2 other systems. It is not a partition. It is a device issue
The following worked
1.Press [Windows]+[Break] to bring up the System Properties dialog box.
2.Select the Advanced tab and click the Environment Variables button.
3.Click the New button below the System Variables panel.
4.In the New System Variable dialog box, type devmgr_show_nonpresent_devices in the Variable Name text box and 1 in the Variable Value text box.
5.Click OK to return to the System Properties dialog box and then click OK again.
6.Select the Hardware tab and click the Device Manager button.
7.In Device Manager, go to View | Show Hidden Devices.
8.Expand the various branches in the device tree and look for the washed out icons, which indicate unused device drivers.
9.To remove an unused device driver, right-click the icon and select Uninstall.
0
 

Accepted Solution

by:
gblakele earned 0 total points
ID: 24850523
Solved problem on my own
0
 

Author Comment

by:gblakele
ID: 24850577
Solved
0
 

Author Comment

by:gblakele
ID: 24850581
asdfaseghedgawegvf
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to update Firmware and Bios in Dell Equalogic PS6000 Arrays and Hard Disks firmware update.
Skype is a P2P (Peer to Peer) instant messaging and VOIP (Voice over IP) service – as well as a whole lot more.
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…

930 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

8 Experts available now in Live!

Get 1:1 Help Now