Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 3660
  • Last Modified:

Symanetec End-Point Protection Manager won't log on or allow re-install/ Emmbeed DB service won't stop

When I try to log in to our End-point console I can't get in.  It takes the credentials and the progress bar goes about 1/3 of the way and freezes.  When I try to repair the installation I get the following!

"Error 1921 Service Symantec Embedded Database (ASANYs_sem5) could not be stopped. Verify that you have sufficient privlidges to stop system services"
I have tried stopping the services and the Embedded database service just sits there saying stopping.  Even after a reboot or in safe mode the service can't be started or stopped.
I am trying this while logged in as a domain and local admin.
 Does anyone have any suggestions?
0
DevilDog7856
Asked:
DevilDog7856
1 Solution
 
xmachineCommented:
Hi,

You can set the start up type of the database server to "Disabled", then reboot your server and try to re-install

A Symantec Certified Specialist @ your service
0
 
DevilDog7856Author Commented:
Thanks for the help!  By disabling the service I was able to reinstall after a reboot, as well as upgrade to MR4 MP1.  Thanks again!
0

Featured Post

When ransomware hits your clients, what do you do?

MSPs: Endpoint security isn’t enough to prevent ransomware.
As the impact and severity of crypto ransomware attacks has grown, Webroot has fought back, not just by building a next-gen endpoint solution capable of preventing ransomware attacks but also by being a thought leader.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now