How to send email using Adelphia account from a mobile computer that is not connected to Adelphia ISP network

Posted on 2009-05-08
Medium Priority
Last Modified: 2013-11-29
My ISP is Adelphia (actually now Time Warner) and I want to set up a laptop computer to be able to access the Adelphia POP3 emails that normally go through the Adelphia account and ISP connection on my desktop computer.  When I set up Outlook Express on the laptop for this account and am connected through another ISP other than Adelphia, I can receive my emails fine but when I try to send and email I get the error message:

The message could not be sent because the server rejected the sender's e-mail address... Adelphia', Server" mail.adelphia.net", Protocol: SMTP, Server Response: '553 Authentication is required to send mail as <xxxxx@Adelphia.net>', Port: 25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCCC78

Is there a way to be able to send email from Outlook Express that is set up for this Adelphia account when I am connected to a non-Adelphia ISP connection?

Thanks for any suggestions.

Question by:mgump9
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LVL 31

Expert Comment

ID: 24349570
Yes, you need to enter your Adelphia login credentials into the SMTP settings, and use the Adelphia SMTP server to send via.

Author Comment

ID: 24351431

Thanks for your answer.  Would you give me some more details about exactly  howand where to enter the login credential into the SMTP settings in Outlook Express?  I'm not sure what that means or how to do it.


LVL 31

Accepted Solution

moorhouselondon earned 1400 total points
ID: 24352074
The procedure is outlined in this link:-

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Author Comment

ID: 24359815
That link takes me to a page for a service that requires an annual payment for  a forwarding service.  Is there a way to do this without using such a service?
LVL 31

Expert Comment

ID: 24368244
Use webmail, or vote with your feet - move to a different provider, bear in mind that the cost you are being asked for is like the provider saying to you "you're not a spammer are you?  Well I doubt you will be if you fork out money for this facility".  I would say the free alternatives probably have a fair quota of spammers on their books, which at the end of the day means less reliability for you, a genuine sender.

Author Closing Comment

ID: 31586471
The link you gave me was helpful in getting me to some services that do what I wanted to do.  I ended up using a mail service named FastMail (website: http://www.fastmail.fm/ ) that seems to do what I wanted.  This allows me to send emails and even make them look like they are coming from my Adelphia account so when people reply to them the replys go to my Adelphia email address.  It only cost $5/year for this FastMail service.

Thanks for you help.
LVL 31

Expert Comment

ID: 24498089
Thank you for the points.  

Your feedback comments about the service you decided to use are very helpful, thank you for sharing them.

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