Solved

Reset Neoteris SA3000 Password

Posted on 2009-05-08
6
689 Views
Last Modified: 2012-08-13
Hello,
I have a Neoteris SA3000 ssl vpn appliance that was set by someone else.
I don't have an admin credentials and unfortunately the previous admin enabled the console (serial) password.
Is there a way to reset the password?
It's running IVE OS 3.0
I know I can do a factory reset and define a new password but then I will also lose the licenses (which have no backup)
Any suggestions will be appreciated
Thanks
0
Comment
Question by:gilsolutions
  • 3
  • 3
6 Comments
 
LVL 18

Expert Comment

by:deimark
ID: 24343562
This is quite an old box, running quite an old version of the OS as well.

Sadly, I am not aware of any other way to restore the password on this other than a full reset.

As you have a valid license on the unit, I would get a hold of the serial number (and HW ID if you can) and speak to Juniper to see if they can get you a copy of the license to install on the unit after you reset it.
0
 

Author Comment

by:gilsolutions
ID: 24344103
Thanks for your comment!!
I don't have support for this box anymore and I don't even know what lecenses do I have there. I know that there are licenses as it's working for my users.
I heard there's a way to get shell access to these versions of the IVE OS. I guess that with root access I can reset the password.
Anyone knows how to get this access? or any other way to reset the password?
Thanks
0
 
LVL 18

Expert Comment

by:deimark
ID: 24344736
I would have a look around the following link for some info on your OS version and also some manuals

http://www.juniper.net/techpubs/software/ive/32.x/

Or their forums :
http://forums.juniper.net/jnet/

There is nothing obvious on their KB at the mo bud.

0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 

Author Comment

by:gilsolutions
ID: 24346583
Thanks but I am looking for a more "tricky" way.
Any ideas?
0
 
LVL 18

Accepted Solution

by:
deimark earned 500 total points
ID: 24347361
Did you have a look around the forums bud?  Thats what I would be doing now but I have no experience on this particular version as its so old.

As for the license, I would still ask Juniper for a copy of the original, they can only say no.
0
 

Author Comment

by:gilsolutions
ID: 24495439
The support say no but I'm granting the points for the effort.
Thanks
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Preface Having the need * to contact many different companies with different infrastructures * do remote maintenance in their network required us to implement a more flexible routing solution. As RAS, PPTP, L2TP and VPN Client connections are no…
I've written this article to illustrate how we can implement a Dynamic Multipoint VPN (DMVPN) with both hub and spokes having a dynamically assigned non-broadcast multiple-access (NBMA) network IP (public IP). Here is the basic setup of DMVPN Pha…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question