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Reset Neoteris SA3000 Password

Hello,
I have a Neoteris SA3000 ssl vpn appliance that was set by someone else.
I don't have an admin credentials and unfortunately the previous admin enabled the console (serial) password.
Is there a way to reset the password?
It's running IVE OS 3.0
I know I can do a factory reset and define a new password but then I will also lose the licenses (which have no backup)
Any suggestions will be appreciated
Thanks

deimark

This is quite an old box, running quite an old version of the OS as well.

Sadly, I am not aware of any other way to restore the password on this other than a full reset.

As you have a valid license on the unit, I would get a hold of the serial number (and HW ID if you can) and speak to Juniper to see if they can get you a copy of the license to install on the unit after you reset it.

gilsolutions

ASKER

Thanks for your comment!!
I don't have support for this box anymore and I don't even know what lecenses do I have there. I know that there are licenses as it's working for my users.
I heard there's a way to get shell access to these versions of the IVE OS. I guess that with root access I can reset the password.
Anyone knows how to get this access? or any other way to reset the password?
Thanks

deimark

I would have a look around the following link for some info on your OS version and also some manuals

http://www.juniper.net/techpubs/software/ive/32.x/

Or their forums :
http://forums.juniper.net/jnet/

There is nothing obvious on their KB at the mo bud.

gilsolutions

ASKER

Thanks but I am looking for a more "tricky" way.
Any ideas?

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deimark

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gilsolutions

ASKER

The support say no but I'm granting the points for the effort.
Thanks