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Windows Home Server Access is denied

Posted on 2009-05-09
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Last Modified: 2013-11-11
On Windows Home Server Console, a status message says "There are file conflicts".  After clicking the Details... button, a folder opens up listing a number of files, all of which show a conflict of "Access is denied".  How do I resolve this?

Thank you,
George Boomer
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Question by:George_Boomer
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bob_the_builder earned 250 total points
ID: 24342799
MS are recommending the following for people getting this message:

Submitting Feedback
In order for us to gather feedback on the issues you encounter while using the Windows Home Server Power Pack 1 Public Beta, it is important that the feedback is sent to the right place.  
Please submit all bug reports for this release using the following bug reporting form on MS Connect, via the http://connect.microsoft.com/WindowsHomeServer web site.

WHS Power Pack 1 Public Beta Bug Report Form
Please make sure that your bug reports are filed using Connect.  This is the only way that the Home Server team can track and subsequently fix any issues that you bring up.

Every submitted bug report should include accompanying CAB numbers so that the Home Server team can look at the logs and try to help resolve the issue.  Depending on whether you are experiencing an issue related to your home server, your home computer, or both, you need to submit the logs and the CAB numbers for your home server, your home computer, or both.  If you are unsure of the root cause of the issue, please include the logs and the CAB numbers for both your home server and your home computer when submitting a bug report.

In order to obtain a CAB number, you need to install the Windows Home Server Toolkit on both your home server and your home computers running the Connector software.  Below are step-by-step instructions on how to install the Windows Home Server Toolkit, and how to obtain CAB numbers:


Windows Home Server Toolkit installation

1.       From any home computer, download the Windows Home Server Toolkit from http://www.microsoft.com/downloads/details.aspx?FamilyId=DE10C0E9-2D46-4770-91FE-6B84AE06F960&displaylang=en.

2.       Run WHSToolkit.msi to install the Windows Home Server Toolkit on your home computer.

3.       Click on Start Menu->All Programs->Accessories->Command Prompt to open up a command prompt.

4.       Type the following command (including the quotation marks) and press ENTER.  This will launch the Connector Troubleshooter tool

·         "C:\Program Files\Windows Home Server\Toolkit\ConnectorTroubleshooter.exe" -a

5.       From the Server menu on the Connector Troubleshooter, select Publish Server add-in.  This will start the Environment dialog box.

6.       Close the Connector Troubleshooter tool.

7.       Type your Windows Home Server password.

8.       Open your Windows Home Server Console, go to Setting->Add-ins, and click the Available tab.

9.       You should see the Windows Home Server Toolkit in the list of available add-ins, select it and click Install to install the Windows Home Server Toolkit on your Home Server.

10.    Restart the Windows Home Server Console  A Toolkit page is now available under Settings.

 

How to get the CAB number on your home server

1.     Open the Windows Home Server Console

2.       Go to Settings->Toolkit->Support tab, and click the Send->Collect and Send to upload the logs for your home server to Microsoft.

3.       Write down the CAB number and include the CAB number in your Connect bug report

 

How to get the CAB number on your home computer

1.       On your home computer, go to Start Menu->All Programs->Windows Home Server Toolkit->Error Reporting

2.       Type y to send the home computers log files to Microsoft

3.       Write down the CAB number and include the CAB number in your Connect bug report

4.       Press ENTER to quit

======================

Also check these 2 forums:

http://social.microsoft.com/Forums/en-US/whssoftware/thread/b151e696-c8aa-40f9-a8b0-be34b57affac

http://social.microsoft.com/Forums/en-US/whspowerpack1beta/thread/e9f7e773-24d6-41b8-9c0b-b100ed8aa498


Cheers,

Bob...
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Author Closing Comment

by:George_Boomer
ID: 31579736
Overnight, the server healed itself!  Thanks for your answer, anyway.

Best regards,
George
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